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Nalley Toyota Stonecrest

Lithonia, GA

4.6
515 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 515 reviews

January 19, 2014

Nalley Toyota Stonecrest staff gave a very warm welcome as myself and family entered into the dealership. I spoke on the telephone with Shannon Foreman before my visit and she was very helpful. She was nic More

by Tamikav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Foreman
Jan 21, 2014 -

Nalley Toyota Stonecrest responded

I am pleased to hear how Shannon and Reginald worked with you to inform you of all your options and find you the right vehicle for you and your family! Please do not hesitate to let us know when we can be of assistance again to ensure that your driving needs continue to be met. Thank you for your business, Kurtis Johnson General Manager

January 13, 2014

great service in a timely manner. I was greeted promptly and the service rep explained the process, since this was my first visit with my new car. More

by davislld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 13, 2014 -

Nalley Toyota Stonecrest responded

I am glad to hear that you were pleased with your first maintenance visit! Thank you for bringing your car back to us, it adds value to your car to have consistent maintenance records and it is always easy for us to pull up those records to answer any questions you might have. As always, if you have any questions we can answer for you, please feel free to ask. Best, Kurtis Johnson General Manager

January 11, 2014

i love Bryan and Carroll. They are the best! Carroll sold me the car and Bryan is always there to service my car. Now they are both in the service department. I would not think of driving anything but a Toy More

by wlsimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 13, 2014 -

Nalley Toyota Stonecrest responded

I love that we have made you so happy! I am confident that Carroll and Bryan are doing their part to be sure your are fully satisfied with your automotive needs. Please feel free to contact them or any other member of my team when we can be of further assistance. Best, Kurtis Johnson General Manager

January 10, 2014

I was extremely pleased on my first visit to Nalley Stonecrest. I emphasized to them that I was working under a tight time frame, and they had my work done in time to get me where I needed to be. Myle More

by hoopcoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Hill
Jan 13, 2014 -

Nalley Toyota Stonecrest responded

I am always proud of my service team and your review reminds me why. I am proud of Myles for considering your time constraints and am confident that he did your maintenance to our high standards to ensure that you were returned quickly to the road without compromising safety. We look forward to working with you again. Best, Kurtis Johnson General Manager

January 07, 2014

Our buying experience was fast, easy, and pleasant. We got the price we wanted. Joel was easy going and Pat was very willing to show us everything we needed to know about our new Prius V. More

by Kristihanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Shabazz
Jan 08, 2014 -

Nalley Toyota Stonecrest responded

I am glad that Pat was able to help answer all your questions about your new Prius and find you the deal you were looking for. If there is anything we can do to be of further assistance or answer any questions that come up before your first scheduled maintenance, please do not hesitate to contact us. Thank you for your business, Kurtis Johnson General Manager

January 06, 2014

My experience with Reginald Demande was exceptional. He is very professional and I would recommend him in a heart beat. This is my 4th car with this dealership because they address all my questions and co More

by lanettrivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2014 -

Nalley Toyota Stonecrest responded

We take repeat customers as the highest form of praise we can receive. We want every customer to feel the confidence in us that you feel and to know that your trust in my team has brought you back makes me proud of them. As always, do not hesitate to contact us if you have any concerns or questions. Best, Kurtis Johnson General Manager

December 30, 2013

The staff at Nalley Toyota they are very helpful and attentive, I tried to trade my car in Florida they couldn't do it, Nalley came thru for me. More

by kmorris21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 30, 2013 -

Nalley Toyota Stonecrest responded

I am glad that we were able to help you find what you were looking for in the Peach State. If you have concerns or questions, please do not hesitate to let us know. We look forward to working with you again. Thank you for your business, Kurtis Johnson General Manager

December 29, 2013

Today I arrived at Nalley Stonecrest Toyota for repairs on my Camry. I was upset because after a second opinion about my repairs I discovered that South lake Toyota quoted me $655.00 more than this deale More

by KTERRELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 30, 2013 -

Nalley Toyota Stonecrest responded

I am glad to know that we were able to get you safely back on the road through Reginald's expertise and knowledge. I trust that he answered all your questions at the sale, but if you find you have new concerns, please do not hesitate to reach out to us. Thank you, Kurtis Johnson General Manager

December 26, 2013

I stopped by Nalley Toyota at Stonecrest to find a used Toyota Venza which they had one of. Reggie, my salesperson, was excellent to work with and went above and beyond to get me the deal that I was looki More

by rccguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Demande
Dec 27, 2013 -

Nalley Toyota Stonecrest responded

Thank you for allowing us to assist you in the purchase of your Toyota Venza. I’m so glad to hear that Reggie and our team were willing to go above and beyond and make sure we got you the deal you were looking for. Please contact me if we can assist you in any way in the future. Best, Kurtis Johnson General Manager

December 20, 2013

Kyle provided unsurpassed service to both me and my husband. Kyle was very knowledgable and detail oriented, explaining everything to us to ensure that we understood what was going on with our vehicle. More

by 1covenant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Edwards
Dec 27, 2013 -

Nalley Toyota Stonecrest responded

Thank you for letting me know how helpful Kyle was in helping you. I am proud that he demonstrated the kind of service that we strive for and glad to know that it helped you feel informed through the service process. If there is anything we can do to help address any concerns about your vehicle, please do not hesitate to let us know. Best, Kurtis Johnson General Manager

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