Nalley Toyota of Roswell

My only problem was a windshield that I had gotten dirty on the inside when in a driving rain all of my windows suddenly fogged up and even the defrost would not clear it up. I had to use a retractible um on the inside when in a driving rain all of my windows suddenly fogged up and even the defrost would not clear it up. I had to use a retractible umbrella I had in the car to swipe the inside of the windows as I was driving. It got dirt on the windshield which was hard to clean off. The service person even had the windows re-cleaned before he let me drive off after my 40,000 miles service. Yesterday as I was driving, I still could not see perfectly clear. I do not think it is a fault of Toyota service, but I do not know for sure how I can get my inside windshield perfectly clear so I can see to drive at night without any glare, etc. Other than that, my car was expertly taken care of. More

My wife took our Toyota Avalon to this dealer to get a key made. They charged her $100. On the web we could have bought a key for $15. key made. They charged her $100. On the web we could have bought a key for $15. More

My experience with Nalley and especially with Eric Guneysu was excellent. Eric was very helpful and I also enjoyed the part before the sale. I was an internet buyer and worked out the numbers prior to Guneysu was excellent. Eric was very helpful and I also enjoyed the part before the sale. I was an internet buyer and worked out the numbers prior to my visit. This made my experience even easier because I know going in to the deal what to expect. I also have to commend your finance person for the help I received. He was not pushy and he was very knowledgeable about his job. The other person I was extremely impressed with was Kevin Kerth. Kevin walked me through all the features of my Nav system. While it was very complicated, I Kevin made it simple and also told me to call if I had any questions. So far, I have called twice and true to his word, Kevin was very helpful. He didn't seem to mind my calling and was very courteous to me. I will certainly consider Nalley for my next vehicle purchasing experience, even though it is over 2 hours away from my current residence. Thank you. More

We started looking at Corrollas with the intent to purchase a new 2012. My wife had visited other dealerships to look and test drive and was pressured and almost threatened when she tried to leave. purchase a new 2012. My wife had visited other dealerships to look and test drive and was pressured and almost threatened when she tried to leave. I went to Nalley Toyota since I previously had good experiences with the Nalley Volvo service dept. The Toyota dealership was no different. Most times car buying you can't help but expect to feel like your entering a snakes den, but this time there was no need for being defensive. I found the salesmen helpful but not pushy. I came and went numerous times without any pressure to stay. I received followup phonecalls to my questions but nothing harrassing or desperate. When we finally purchased the car we found the negotiation and paperwork process easy and strangely enough... a little fun. I would definitely send friends back to Nalley with confidence their experience would be as good as mine. More

About two years ago, my wife and I were in the market for a new car. After doing research, we decided on a Toyota Highlander. We looked at the dealerships in the Louisville, KY area and were almost ready t a new car. After doing research, we decided on a Toyota Highlander. We looked at the dealerships in the Louisville, KY area and were almost ready to purchase when I saw Nalley Toyota of Roswell Georgia. We contacted the dealership and could not believe how great of a deal they offered. We traveled from southern Indiana to the Atlanta to pick up the car. We love it and had a great experience. Due to the experience we decided to look at Nalley again when our daughter needed a pre-owned car. They were able to find a great car. So again, we traveled to Nalley Toyota to pick up the car. Our daughter loves the car. I know it sounds strange to travel seven hours for a car but they had the best deal of all of the other dealerships that we contacted. The staff at Nalley are very friendly and they went above and beyond to help find a pre-owned car. I will always use Nalley for any car purchase in the future and will tell anyone that will listen to check them out before buying. They really are worth the seven hour trip! More

Carlos was excellent. Did a great job explaining the features of our Highlander and was not a pushy salesman. Very happy with him. The reason I give this dealer a three is three fold. 1) Sold a Toyot features of our Highlander and was not a pushy salesman. Very happy with him. The reason I give this dealer a three is three fold. 1) Sold a Toyota Warranty except it was not. It was a Fidelity Warranty. Got home, saw that, went back to the dealer and they took off the warranty. 2) Negotiated a price but then when I bought the car they added a $600 fee over and above the destination charge. Again, I noticed when I got home a little asterik that said the fee was not mandatory and was negotiable. The price I negotiated was off MSRP. They should not have added in this fee. I tried to get the $600 back but they told me everyone pays this fee. Asterik on contract tells me this is not true. 3)Toyota advertised zero percent financing, they would not give it to me unless I paid an extra $750 for the car. It is not zero percent financing if you have to pay $750 to get it. More

I live in Indiana and knew Dewayne from our college days (over 20 years ago). I wrote to him asking about a Toyota Prius, hoping he could give me some insight on buying one locally. The next thing I know, I (over 20 years ago). I wrote to him asking about a Toyota Prius, hoping he could give me some insight on buying one locally. The next thing I know, I had a Prius shipped to my house from Georgia. We did everything online and through email. This was the BEST car buying experience I have ever had. The car arrived in great shape and the service we received was incredible. I recommend this dealership to everyone. More

Purchased my first new car in 29 years. Kevin Kerth worked to find the vehicle I wanted at the price I was looking for. He did not pressure me to make quick decisions or hurry up. He answered questio worked to find the vehicle I wanted at the price I was looking for. He did not pressure me to make quick decisions or hurry up. He answered questions for me even after hours and on his days off. After our purchase, he walked me through the service area, introducing me to staff. He asked me if I ever had any difficulty in the service area to please contact him directly. Very pleasant experience. Other dealers either did not want to spend time with me at all when I drove up in a '95 Camry with paint peeling off it, or they tried to bait and switch me to higher priced cars when the vehicles they promised me over the phone were "hard to find or not available," or they tried to pressure me into signing a deal on the spot "to save me the trouble of having to come back again." More