Nalley Toyota of Roswell

I had a pleasant experience today. Ben was the employee who helped me, and he was welcoming and friendly. I arrived at 10am, when the service department opened, and there was already a line of cars outside who helped me, and he was welcoming and friendly. I arrived at 10am, when the service department opened, and there was already a line of cars outside the garage. I was the seventh car in line so it took a little while for Ben to chevk me in, but during the wait Ben took the time to speak with me and assured hebwould get with me soon. He was very apologetic about the wait, but i understood because he was the only one working at the time. Once it was my turn I didn't feel rushed at all eventhough Ben had other people to wait on. He was very attentitive and helpful. More

Russell Autrey and Kevin Kerth were awesome to work with, in fact they worked hard for me to get a great deal. One of the best buying experiences I can remember. Everything was done as promised and they se in fact they worked hard for me to get a great deal. One of the best buying experiences I can remember. Everything was done as promised and they seem to go the extra mile for me. I highly recommend both the dealership and Russell & Kevin. More

Came to Nalley shopping for a new truck. Bruce Sinkoe spent a lot of time with me and was most helpful throughout the process. Got a great truck at a great price! Ended up buying a new Prius as well. spent a lot of time with me and was most helpful throughout the process. Got a great truck at a great price! Ended up buying a new Prius as well. Great experience. More

My only problem was a windshield that I had gotten dirty on the inside when in a driving rain all of my windows suddenly fogged up and even the defrost would not clear it up. I had to use a retractible um on the inside when in a driving rain all of my windows suddenly fogged up and even the defrost would not clear it up. I had to use a retractible umbrella I had in the car to swipe the inside of the windows as I was driving. It got dirt on the windshield which was hard to clean off. The service person even had the windows re-cleaned before he let me drive off after my 40,000 miles service. Yesterday as I was driving, I still could not see perfectly clear. I do not think it is a fault of Toyota service, but I do not know for sure how I can get my inside windshield perfectly clear so I can see to drive at night without any glare, etc. Other than that, my car was expertly taken care of. More

My wife took our Toyota Avalon to this dealer to get a key made. They charged her $100. On the web we could have bought a key for $15. key made. They charged her $100. On the web we could have bought a key for $15. More

My experience with Nalley and especially with Eric Guneysu was excellent. Eric was very helpful and I also enjoyed the part before the sale. I was an internet buyer and worked out the numbers prior to Guneysu was excellent. Eric was very helpful and I also enjoyed the part before the sale. I was an internet buyer and worked out the numbers prior to my visit. This made my experience even easier because I know going in to the deal what to expect. I also have to commend your finance person for the help I received. He was not pushy and he was very knowledgeable about his job. The other person I was extremely impressed with was Kevin Kerth. Kevin walked me through all the features of my Nav system. While it was very complicated, I Kevin made it simple and also told me to call if I had any questions. So far, I have called twice and true to his word, Kevin was very helpful. He didn't seem to mind my calling and was very courteous to me. I will certainly consider Nalley for my next vehicle purchasing experience, even though it is over 2 hours away from my current residence. Thank you. More