Nalley Toyota of Roswell

Over all solid experience The experience was good, the car had a few dings on the quarter panel along with a clear coat issue but they agreed to fix it as part of the deal. The experience was good, the car had a few dings on the quarter panel along with a clear coat issue but they agreed to fix it as part of the deal. The only reason they did not get a 5 star review is because I was not informed the car i purchased only had 1 key. That would have been a negotiating point for me on the car. I am currently working with Devonta to get a second key for the car. More

An overall very good car buying experience The sales associate, Muhammad, was smart, kind, and knows his products. He kept me in the loop every step of the way. Each of managers that came by in The sales associate, Muhammad, was smart, kind, and knows his products. He kept me in the loop every step of the way. Each of managers that came by introduced themselves and created a welcoming and comfortable environment. I felt I was treated fairly and honestly and I'm very happy with my car purchase. The only downside was the finance manager's less than friendly attitude and condescending tone. (I already had financing lined up before I walked in the door) Overall, I'm very happy with the experience and I'll be sure to use them again. More

Nalley ensures to make deal ! Reid was very helpful. He took every effort to make the deal happen. We made him run for Hybrids. Also, we made him bring various colors to us. He d Reid was very helpful. He took every effort to make the deal happen. We made him run for Hybrids. Also, we made him bring various colors to us. He did it all with no complaints and with no commitment from our side that we are going to buy. Only after putting all numbers together Reid asked for commitment and that's how the deal should be. Working with Reid (Sales) and Tim (Finance) was a very very very good experience. Both of them made it a memory for us. no issues/no complaints from our end. Also, we forgot goggle and school magnet stickers on our trade-in vehicle. Reid, just over a text, collected those things for us and kept it ready for us to pick up. This tells the after sales service is going to be excellent !! More

Great Discount I was planning to take RAV 4 LE, but seeing the discount I was tempted to go for XLE. It was an awesome experience Thanks I was planning to take RAV 4 LE, but seeing the discount I was tempted to go for XLE. It was an awesome experience Thanks More

Friendly and honest It was truly a comfortable and awarding experience. We received top notch assistance from the amazing associates and felt like we made the right decis It was truly a comfortable and awarding experience. We received top notch assistance from the amazing associates and felt like we made the right decision driving our new car off the lot. More

Best car buying experience I've ever had! I have bought plenty of cars from dealers in my life and my husband has as well. We walked onto the lot looking for a used vehicle but opted to look a I have bought plenty of cars from dealers in my life and my husband has as well. We walked onto the lot looking for a used vehicle but opted to look at a new one for fun. Literally JUST for fun. Annette approached us and was very friendly. She introduced us to the sales manager Josh who was also very helpful and knowledgeable. We were given numbers at our request, we were shown many vehicles with different options and all with NO PRESSURE! It was like having a conversation with a new friend about a car. In the end I got all the features I wanted and my husband got the price he was happy with. We could not be happier with our vehicle and overall buying experience at Nalley of Roswell. We wll definitely recommend the dealership and both Annette and Josh. More

Purchased a Toyota Highlander Nalley Toyota was very easy to do business with. Stacey Lowery was our sales associate and he showed us the vehicle we were interested in and took us Nalley Toyota was very easy to do business with. Stacey Lowery was our sales associate and he showed us the vehicle we were interested in and took us for a test drive. We asked for a price and he gave us a written OTD offer with no pressure at all. After a few days of comparing prices with other dealers, Nalley offered the best price, so we went back for a second visit and test drive. We negotiated a very good OTD price, again with little pressure at all. Once we purchased, Stacey completed our paperwork and the time we spent with the title/warranty department (Tim) was minimal and also very low pressure and cordial. We took delivery a couple of days later and Stacey spent time with us explaining the features of our Highlander in detail and set up our phones and navigation. This was a very good buying experience with excellent, friendly customer service. More

Great Experience Richard did a professional job of selling me on the new Toyota Tacoma and was able to work with me on a decent payment plan. Brandon did a great job Richard did a professional job of selling me on the new Toyota Tacoma and was able to work with me on a decent payment plan. Brandon did a great job with the finances, getting me Gap Coverage and an extended warranty but keeping me monthly payments at an affordable rate. More

Genuinely Cared Nalley Toyota provided excellent customer services and genuinely cared about my personal experience. They were empathic to my situation and wanted to Nalley Toyota provided excellent customer services and genuinely cared about my personal experience. They were empathic to my situation and wanted to ensure that I felt comfortable and secure in my purchase of a new 2018 Toyota RAV4. They helped me locate a vehicle that met my needs. I appreciate their generosity and the client experience I received. More

Wonderful car-buying experience I have previously been to this dealership for service and was impressed by the high quality of customer service provided. I am glad that my car-buyin I have previously been to this dealership for service and was impressed by the high quality of customer service provided. I am glad that my car-buying experience was just as pleasant. Vance was very patient, kind, and knowledgeable and kept me focused on what I wanted to buy. LOL. Nigel and Brandon worked diligently and effectively to get me to my desired payment. Everyone was extremely honest and I appreciate them, tremendously. Every team member that I encountered was friendly and open (Even the cleaning staff). I love my new car and I expect more awesome service in years to come from this team. Thank you! More