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Nalley Volkswagen

Alpharetta, GA

4.1
245 Reviews

1550 Mansell Rd

Alpharetta, GA

30009

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Showing 245 reviews

June 18, 2013

Simply put... the best car buying experience, ever! Staff is professional, consultive, fair and caring. Great selection of vehicles. Carlos DeLeon and David Nguyen are A+++ More

by rsaatl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Jun 18, 2013 -

Nalley Volkswagen responded

Thank you so much for the 5 star review! Please let us know if there is anything else we may do to assist with your vehicle needs! Kind Regards, Richard Kim, General Manager

April 23, 2013

I had a great experience buying a Tiguan for my daughter. Maureen was very helpful and professional. We had been looking since last fall and she never pressured us to buy or came across as trying too "sale More

by julesmorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2013 -

Nalley Volkswagen responded

I am so glad that you had such a great experience at our dealership and, especially, with Maureen. If you have any questions, don't hesitate to give us a call, 678-795-3444. We are always happy to help. Thank you so much for your feedback, and congratulations to your daughter on her new Tiguan! Best regards, Richard Kim, General Manager

April 06, 2013

Everything was great until we started to negotiate the price. It was not compatible to the other dealerships, which is your competition. Although you came lose to it, I left with a dirty feeling that i wo More

by ttaherbhai
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Q
Apr 08, 2013 -

Nalley Volkswagen responded

Tahir, I’m so happy that you had such a great experience with our team. However, I am concerned about the issues that you have raised regarding the vehicle’s price. I never want a customer to feel like they were given unfair pricing. With this in mind, I would appreciate the opportunity to speak with you about your experience in order to clarify any inconsistencies, find a real solution to any remaining issues, and make things right with you. Please give me a call at 678-795-3444. I look forward to speaking with you. Best regards, Richard Kim, General Manager

March 20, 2013

Maurice was more than helpful and very experienced. He was able to answer all of my questions in a timely manner and very knowledgeable to every car I was interested in getting to know. He worked with me More

by tbrooke143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice
March 06, 2013

I am a female who has purchased many cars over the past 50 years and it was a pleasure to work with Sylvia Egan - her personality, expertise and willingness to go above and beyond to assist me in purchasin More

by nonurbiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Egan, Silvia Egan
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