Back

Castle Chrysler Dodge Jeep RAM of Naperville - Service Center

Naperville, IL

4.0
247 Reviews

247 Reviews of Castle Chrysler Dodge Jeep RAM of Naperville - Service Center

Sort by
April 25, 2024

Nice showroom and great facility. Service was fast and professional. Walk in with no appointment and service was done within 1 hr. Thanks Kayla Jones!!! More

by dragan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Jones
April 24, 2024

Fair price. Knowledgeable, informative and attentive staff and service. They won back a customer they lost under the prior dealership ownership More

by JohnL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Jones
April 20, 2024

Anthony was quick and knew about everything that was asked, will be back for service again. More

by PaytonB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pascente
April 18, 2024

Excellent service. Looked at everything I ask them to look at. Very professional and helpful staff. More

by Cathy.gilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wegner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Chris in parts was very helpful and polite while servicing my vehicle. My car was in and out with no problems. More

by letticedotson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris from parts or service(oil change)
April 16, 2024

Brought my car in at 7:00 AM for a recall and was told it would take all day, and no loader available. At 3:00 PM received a call saying my car would not be ready that day, so I asked for a loader. After bei More

by Ray C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 05, 2024

Friendly and great service! Went above and beyond even on warranty! I highly recommend to everyone. More

by linda.weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim and Joe in Service
April 03, 2024

Rachel in service is great to with with. Rachel kept me updated throughout the process. Rachel is making sure they figure out the issue and get it resolved. Outstanding customer service! More

by Sam D.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Michas
April 01, 2024

I visited here for my pickup truck oil change, and their service I received from Anthony was one of the best I experienced. His prompt and continuous follow-up and his kind manner made me very satisfied wit More

by Eric Kwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
March 26, 2024

Took my RAM 1500 in for 30,000 mile service today. Great experience. Anthony was tremendous to work with. Explained what needed to be done and what didn't. Very professional and courteous. Today was d More

by 1500owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pascente
1
...