Naples Acura

Bought a 2020 TLX from Marvin. He was very professional and tenacious to make it work and he did. His followup since has been excellent. Great addition to your sales staff. and tenacious to make it work and he did. His followup since has been excellent. Great addition to your sales staff. More

Great dealership. Marvin was very knowledgeable, not pushy like some can be. follow up since purchase has been excellent. Happy to be back with Acura. pushy like some can be. follow up since purchase has been excellent. Happy to be back with Acura. More

Omar Gonzalez is the reason for my 5 stars Because of a less than satisfactory experience in the past and a feeling that I might be in for more disappointment, I had decided to avoid Naples Acu Because of a less than satisfactory experience in the past and a feeling that I might be in for more disappointment, I had decided to avoid Naples Acura. Then, along came Omar and things made a 180 degree turn. This fine young man has what every customer would desire in a salesperson, integrity. Omar is loaded with knowledge yet, because he is new, he never answers a question until he is certain of the facts. Omar is a professional in the very best sense of the word, eager to make a sale of course, but not if it means taking advantage of the customer. Rather, he works tirelessly to provide options, transparent with the facts, allowing the buyer to feel comfortable in weighing the choices presented. So yes, Omar changed my mind but not through trickery, false promises or by hiding the small print. He accomplished this by instilling in my suspicious mind, a sense of trust. His unwavering determination, calm demeanor and complete sincerity are qualities which, in today’s world, I feared had vanished. I bought my beautiful car which Omar himself delivered to me, all the way to Cape Coral, and spent much time explaining all the new functions. I am so content, no second thoughts, nothing but gratitude for this amazing young man who went far and above the norm to make this happen. Naples Acura, you are doggone lucky to have him. More

I was very indecisive about getting a new car because I wanted it to be the perfect one for me. I just recently graduated and I wanted to invest in something I was going to love in the long run. Thanks to wanted it to be the perfect one for me. I just recently graduated and I wanted to invest in something I was going to love in the long run. Thanks to Omar and Marvin, I was able to find that car! They knew exactly what I was looking for and they even went above and beyond to help me get the best possible deal. I walked off of the lot with a used but like brand new car and received superb customer service. They truly cared about where my money was going and for that I am thankful. Next time you’re at Naples Acura, look for Omar or Marvin! Marianne from the finance department was also just as wonderful! She explained everything to me and really went into detail as it was my first time purchasing a car. Thank you for looking out for me! More

Omar was amazing, I wanted a truck to begin my search of a new car and he let me test drive a few cars and I ended up falling in love with the TLX models. He was definitely great with the whole car buying e a new car and he let me test drive a few cars and I ended up falling in love with the TLX models. He was definitely great with the whole car buying experience and very thankful to have help me!! Highly recommend if you want a driven hardworking but personable salesman!!! More

I always hate to be sold, specially when car buying, I cannot express how happy I was to end up meeting Marvin at Acura dealer. Marvin is an extremely professional sales man. I never felt any kind of sale cannot express how happy I was to end up meeting Marvin at Acura dealer. Marvin is an extremely professional sales man. I never felt any kind of sales pressure, I had all my questions answered, great knowledge, if he didn't know something he was humble enough to ask someone else. I don't care where he works, I don't care for the car brand but when I but another car it will be thru Marvin's. More

Very smooth transaction After driving vehicles from several dealerships, we were very pleased to be referred to Sparky at Naples Acura. He was very knowledgeable and got us After driving vehicles from several dealerships, we were very pleased to be referred to Sparky at Naples Acura. He was very knowledgeable and got us the right vehicle for the right price! More

Excellent customer service ! I’ve purchased over 25 vehicles from dealers and Omar went above and beyond even delivered car to Tampa. Overall experience through this COVID19 situation was smooth .. car vehicles from dealers and Omar went above and beyond even delivered car to Tampa. Overall experience through this COVID19 situation was smooth .. car was wrapped in plastic and disinfected for my safety I really appreciates that. More

Very good customer service very good help help me get my car couldn't ask for any one better to help me thank you very much car couldn't ask for any one better to help me thank you very much More

Great dealership! Omar was awesome and even stayed after hours to make sure I left with the car of my choice. Great service! So happy hours to make sure I left with the car of my choice. Great service! So happy More