Took my car in for service this AM. The loaner was already sitting there waiting for me. On the ball! Paul handled my service setup and was way ahead of me. Now, I am the skeptical type but I must say, everything I have had to deal with at this dealership was 1st class. This is a smaller, friendly dealership where you can walk in without being attacked also. Makes the car buying experience less stressful. Definitely recommend for your Acura needs.