Naples Acura

Pleasant experience Very nice approach to buying and selling automobiles. Did not feel pressure to buy and the overall team approach was very apparent. Negotiation and Very nice approach to buying and selling automobiles. Did not feel pressure to buy and the overall team approach was very apparent. Negotiation and finance arrangements were efficient, helpful and pleasant. More

Professional and Fun I had been holding off purchasing a new vehicle (although I knew it was time) because of an emotional attachment I have to my present car. If my pres I had been holding off purchasing a new vehicle (although I knew it was time) because of an emotional attachment I have to my present car. If my present vehicle was still in production, I would have just bought it again. Unfortunately, the year I bought it was the last year of production. That's how much I loved it. Since I prefer to drive a convertible, my options were limited. I looked at several vehicles and nothing tickled my fancy until my spouse came home and told me about a Lexus convertible she saw on the Acura lot. It was pretty late in the evening on a Thursday, but we inquired via the web. The next day, we received an email from Joe Eisenberg with a proposal for us to review. There were a few emails back and forth and Joe invited us in for a test drive. We had done the research and knew we wanted to purchase the vehicle, so we sent in all of the information needed to start the purchase rolling. We arrived to a very warm welcome where Joe introduced then us to Bob Nesbitt who was absolutely delightful! We looked at the vehicle, Bob and Joe spent time with us showing us the amenities, technology and how to operate it and we were absolutely blown away by their professionalism. Because we had done our part in advance, we weren't stuck in a dealership for hours (like the good old days). They made the transaction seamless. David was the young man who explained and finalized the financial forms that we had to sign and he was also a pleasure to deal with. We decided that we would certainly recommend the dealership and we look forward to having an on going relationship with them. The reason why we titled this review "Profession and Fun" is because buying any large ticket item is stressful at best. These gentlemen made it easy for us and we laughed the whole time. This was an overall AWESOME experience! More

outstanding service for the past 20 years I have been driving acura automobiles, Norm Johnston was the first person to sell me a acura when I moved to naples. 20 years for the past 20 years I have been driving acura automobiles, Norm Johnston was the first person to sell me a acura when I moved to naples. 20 years ago and since have bought over 12 more. norm is a outstanding salesperson as well as a friend., all the employees bend over backwood to make you feel like a member of the naples acura family. More

The most professional group of the four dealerships visited After visiting three other dealerships I contacted Naples Acura through the internet about my interest in and MDX. Sparky Meador contacted me and I se After visiting three other dealerships I contacted Naples Acura through the internet about my interest in and MDX. Sparky Meador contacted me and I set up an approximate date for vehicle delivery which was about 2 months out. I visited the dealership and provided the specific options that I required on my vehicle. Sparky was very knowledgeable of the MDX options and answered all questions in detail. We negotiated a price and leasing agreement that was very competitive as compared to the others visited. upon delivery I was given a thorough review of the operational features I had ordered and the accounting staff expedited the paper work accurately and efficiently. I would highly recommenced Naples Acura to anyone looking for a great car. They put a premium on delivering a vehicle at a fair price with professional service. More

2016 RDX Norm had been recommended to us by friends, and we agree that Norm was professional, courteous, knowledgeable, and non pressure to buy in fulfilling o Norm had been recommended to us by friends, and we agree that Norm was professional, courteous, knowledgeable, and non pressure to buy in fulfilling our needs for a RDX. Service department has meet our needs with our 2013 RDX, and the personnel have always been a pleasure to work with. More

2016 MDX SH-AWD w/Tech. Package Living in Florida is new to us. I previously owned a 2004 MDX for ten years and had a good idea of what I wanted in a new one. One thing was SH-AWD. Living in Florida is new to us. I previously owned a 2004 MDX for ten years and had a good idea of what I wanted in a new one. One thing was SH-AWD. People in Florida don't really share this idea. If you travel north in the winter months, you may very well run into snow. I gave a list of accessories along with the basic vehicle to Joe Eisenberg. A nationwide search was made and the vehicle was in the lot in ten days. Norm Johnson spent time with me going through all the new technologies that have been added since my last MDX. I have less than fifty miles on it, but it brought back fond memories of ease of driving and comfort. I appreciate all that Joe & Norm did to make this happen. More

Satisfied Overall satisfied. I took my Acura back for a service recall. The dealer staff was able to work with myself and my wife, and accommodated us on a long Overall satisfied. I took my Acura back for a service recall. The dealer staff was able to work with myself and my wife, and accommodated us on a long term luxurious rental. More

Easiest new car purchasing experience The salesman was very knowledgeable about the features of Acura MDX and did not try to oversell us. Everyone we met was professional, friendly and co The salesman was very knowledgeable about the features of Acura MDX and did not try to oversell us. Everyone we met was professional, friendly and courteous. When it got time for negotiating the price it was extremely quick and easy. During the execution of the sale, the finance person didn't try to hard sell us on protection packages. They also gave us a generous credit for our trade-in. Service team and facility seemed nice, looking forward to establishing a great relationship with Naples Acura! More

Back again fo another Acura. This is at least the ninth Acura I have leased from George at Naples Acura. Negotiations took 10 minutes, and I had what I wanted. Over the years, I This is at least the ninth Acura I have leased from George at Naples Acura. Negotiations took 10 minutes, and I had what I wanted. Over the years, I have had very few warranty items, and they have all been handled quickly and smoothly. I have shopped other dealerships, but Naples Acura always wins my business. More

Great experience I was searching for days for the perfect vehicle for me, and Norm Johnston at Naples Acura helped me find it. Great help! And great all around experie I was searching for days for the perfect vehicle for me, and Norm Johnston at Naples Acura helped me find it. Great help! And great all around experience from Norm! More