Naples Acura

First Class Acura Dealer - Very Helpful From our first appointment with Norman to pricing with Ross to the final delivery - what a great experience. The drive from Ft. Myers to Naples is so From our first appointment with Norman to pricing with Ross to the final delivery - what a great experience. The drive from Ft. Myers to Naples is so worth it. I can honestly highly recommend "Naples Acura" More

buying They were so helpful and nice. Even though I showed up so late in the day Mike was very nice and helped me out quickly to get me on the road with a ne They were so helpful and nice. Even though I showed up so late in the day Mike was very nice and helped me out quickly to get me on the road with a new car. More

After 7 years, I will not return I have had my acuras serviced at Naples Acura for the past 7 years. When it was Germain Acura we got great service and knew the advisors who worked th I have had my acuras serviced at Naples Acura for the past 7 years. When it was Germain Acura we got great service and knew the advisors who worked there. Ever since it was bought out, there are new advisors there almost every time we have our car serviced. The problem is that the service level keeps dropping but the price keeps going up. After having my wife wait for two hours so that they could wash the car (they told her 20 minutes) and consistently having them drum up $1000-$2000 dollar bills for mostly routine maintenance work for the past 2 years, I've had enough. It's costing more to maintain then to pay the car payment! They will no longer get my business. If you go, beware of all the add-one they want to do. Almost every time I go they want to replace my wiper blades even when they did it last service 4 months prior (until you point it out - then the wiper blades only need cleaning." I'm sure there is a good reason why they stopped using a third party service rater - I used to get calls from an outside company about the service performed but they stopped doing that a while back. More

Never going anywhere else Just wanted to say that im never going to anywhere but to Naples acura. Mr.shelton went out of his way to make sure my having to get a big service was Just wanted to say that im never going to anywhere but to Naples acura. Mr.shelton went out of his way to make sure my having to get a big service was as painless as possible. He kept in close contact with me as i had asked and called often with any developments so there would be no surprises and when I got the car back it was cleaner than ever and car felt like a brand new car when it was done. Im never taking my car anywhere that Steve can't see to it getting done right. More

Awesome service! Mike was great to work with and he made me feel comfortable about my first car ! I would recommend this dealer to everyone. They even stayed late to e Mike was great to work with and he made me feel comfortable about my first car ! I would recommend this dealer to everyone. They even stayed late to ensure everything went through and i was able to leave with the car the same day. They answered all of our questions and the overall experience was excellent! Thank you More

my 2007 civic si It isn't often that a hondas AC system blows up. So when it does its a frustrating experience and few things make matters worse than having to deal wi It isn't often that a hondas AC system blows up. So when it does its a frustrating experience and few things make matters worse than having to deal with the stereotypical service writer who just doesn't care. Well steve was definitely not that guy. He was stellar. He went to bat for me for more than a few days to do right by me. I would recommend Naples acura to anyone just because of steve. More

Dealership review Great experience, No pressure. Norman Johnson and John Walters were both very helpful. We are very pleased with the new 2015 Acura MDX . We hi Great experience, No pressure. Norman Johnson and John Walters were both very helpful. We are very pleased with the new 2015 Acura MDX . We highly recommend Naples Acura dealership. More

Pleasant Buying Experience car buying is supposed to be stressful and unpleasant, right? not at naples acura. I've bought a lot of cars over the years, but this was probably the car buying is supposed to be stressful and unpleasant, right? not at naples acura. I've bought a lot of cars over the years, but this was probably the smoothest transaction I've experienced. a very good team that knows their product, and honestly seem to want to give the customer a good deal. highly recommend giving them a try the next time you're in the market. More

A better new car buying experience We just leased a new Acura MDX through Naples Acura. The procees began with an inquiry to the TRUEcar website looking for a dealership willing to pro We just leased a new Acura MDX through Naples Acura. The procees began with an inquiry to the TRUEcar website looking for a dealership willing to provide us with a guaranteed special price on a new 2015 Acura before we walked into the showroom. Mr Joe Eisenberg of Naples Acura responded quickly to our inquiry with an excellent price. Armed with the TRUEcar discount paperwork we drove to the dealership and were warmly greeted by Mr. Matt Nolan. He had our desired make and model MDX ready for us to take out for a test drive. Matt walked us through all the complexities of leasing versus purchasing and made it easy for us to reach a decision that was the best one for 'us' as opposed to the dealer. Matt took the time to explain all the amenities available to the owners/drivers of a new Acura MDX(and there are a lot) and his product knowledge was of great assistance. We were more than pleased with how smooth this car buying experience went. It has been less than a week so far but we are definitely happy we decided to go with an Acura MDX and that we went to Naples Acura to get this vehicle. More

Great Experience! Mike was so pleasant, he greeted me, had the car ready for a test drive. He was not pushy at all. I ended up purchasing the vehicle. Mike was so pleasant, he greeted me, had the car ready for a test drive. He was not pushy at all. I ended up purchasing the vehicle. More