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Naples Acura

Naples, FL

4.9
2,338 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
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659 Airport Pulling Rd N

Naples, FL

34104

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Showing 50 service reviews

November 06, 2026

Very ,nice,clean helpful Listen to what you had to say. Went the extra mile.checked in on you. didn’t leave to hanging More

by ke4865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Surman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2026 -

Naples Acura responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2026

Service appointment was well done. My interaction was quick and my service rep was terrific. More

by comurray60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ADAN
Nov 08, 2026 -

Naples Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2026

Always helpful and courteous. The best dealership I have encountered since I moved here 15 years ago. I can always depend on Larry Surman to provide top notch customer service! More

by dlradcliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Surman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2026 -

Naples Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Naples Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2026

Naples Acura is very customer friendly, giving you the attention you deserve and service you expect. Now when it comes to getting you out the door and on your way, It could be called IN AND OUT ACURA but More

by Walking Billboard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2026 -

Naples Acura responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2026

The service manager Adan was very knowledgeable and very helpful he explained everything that was going to be needed on my car. He gets a 10 👍👍 More

by cubbyman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan
Nov 05, 2026 -

Naples Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Naples Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2026

Everyone i have ever dealt with at this dealership has been great. And service with a smile. All are very helpful More

by Jdemar56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Surman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Naples Acura responded

Hello, we're happy you found our staff to be so supportive during your experience here at Naples Acura. Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2026

Excellent communication and follow thru. Good updates. Larry does well explaining all details and results. More

by ThomasHouckJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Surman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2026 -

Naples Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Naples Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2026

Everyone was very helpful and courteous. I was impressed with their professionalism and expertise most of all. More

by PK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Nov 01, 2026 -

Naples Acura responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2026

Excellent service beautiful place to sit and wait while you're having your coffee and doughnut very time effective people always serve you with a smile a pleasure to go and have your car serviced More

by hedyabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sparky
Oct 29, 2026 -

Naples Acura responded

Hi, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

October 26, 2026

Excellent service, knowledgeable, caring, kind and efficient. Best dealership I have seen in y years. More

by amyohe1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Surman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Naples Acura responded

Hi, thank you so much for your positive comments about Naples Acura! We are always more than happy to assist you if anything else comes up. Take care!

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