Naples Chrysler Dodge Jeep Ram

Problem identified and found. Poor communication led to frustration. Also, made an appointment to bring the car in only to find out they e pieced me to rent a car and leave for Poor communication led to frustration. Also, made an appointment to bring the car in only to find out they e pieced me to rent a car and leave for a day or two until they could even look at it. Re More

Worst dealer ever. Avoid their service center at all costs. $250 diagnostic fee, even though i told them what they issue was. After they verified the problem i stated, Avoid their service center at all costs. $250 diagnostic fee, even though i told them what they issue was. After they verified the problem i stated, they told me they couldnt order one part for 5 months and they didnt know when the other part would be available. On top of that i was told it would be over $2000 in parts alone however, on mopar.com the parts were listed for half that. Furthermore when i called to schedule this service their first availability was a month out. I asked to have my tire rotated since my truck would be there anyway, they did not complete that basic service in the over 24 hours they had my truck. Also trying to get in contact with anyone in the service center is nigh impossible. I had to call all 7 service extensions twice before i got someone to pick up. Then that customer service representative said they were not assigned to my case and would have someone call me back, then promptly hung up on me. Later that afternoon, after calling another literal 15 times i was told that i could come pick my truck up. After getting to the dealer shortly after confirming my truck was available for pick up. It took them another 30 mins to bring my truck around. TL;DR DO NOT USE NAPLES DODGE!!! More

I was there early and they got me in and out. Advisor was great thank you! Advisor was great thank you! More

John has been great to work with as well as our tec. Look forward to having our van back soon. Look forward to having our van back soon. More

A very good place to go. We did get a Premium Service to a very good price. Especialley Christine Barta did a very good job We did get a Premium Service to a very good price. Especialley Christine Barta did a very good job More

Very nice people they help me and my wife to do all paperwork in time paperwork in time More

I would go back to this dealership again if i had any other problems with my car . They fixed it correctly rather than the other Chrysler dealership didn't do . other problems with my car . They fixed it correctly rather than the other Chrysler dealership didn't do . More

Dealership was very helpful in my purchase of my 2023 chrysler pacifica. Although some features were not included such as Harmon cardon speakers. chrysler pacifica. Although some features were not included such as Harmon cardon speakers. More

Great help and very knowledgeable. The service representative was very helpful and the lending department was very helpful The service representative was very helpful and the lending department was very helpful More

This is the second vehicle that I have purchased from your dealership, and I plan to get the Jeep serviced there as well. your dealership, and I plan to get the Jeep serviced there as well. More