Naples Chrysler Dodge Jeep Ram

vehicle in for warranty items and recall repairs I brought my vehicle to Naples Dodge to address some warranty items and some recall repair work. My first visit Naples Dodge had my vehicle for 10 da I brought my vehicle to Naples Dodge to address some warranty items and some recall repair work. My first visit Naples Dodge had my vehicle for 10 days due to the number of items that needed to be addressed, but Naples Dodge and FCA provided me with a brand new Chrysler 200 loaner vehicle while my vehicle was in service. The second service visit was for Naples Dodge to correct some minor TouchUp items from the previous visit but once again they provided first class service by providing me with a loaner vehicle for the two days that my vehicle was in service. They were very professional, very attentive. When I needed to contact my service advisor or the service manager I received a call or email back right away. They do offer almost VIP type treatment. More

Great Experience! Our Salesman Rob Winters was outstanding, Freindly, Polite and Courteous. We were not pressured at all. Everyone at the Dealership was so friendly and Our Salesman Rob Winters was outstanding, Freindly, Polite and Courteous. We were not pressured at all. Everyone at the Dealership was so friendly and Proffesional as well. This Dealership always exceeds our expectations and we enjoy doing business with them and recommend them to everyone. Thanks again from a very satisfied new Grand Cherrokee owner! More

Lease of Chrysler 300 Working with Tom Ashman, Rob Winters and Ken Buckley was a pleasure. Both are real professional and both were very helpful in fulfilling the automoti Working with Tom Ashman, Rob Winters and Ken Buckley was a pleasure. Both are real professional and both were very helpful in fulfilling the automotive needs of my wife and me. More

Work van back in service! Thank you! It was a pleasure to work with Pawel Bartnicki at Naples Dodge today. He is professional and articulate and understood that I really needed my service It was a pleasure to work with Pawel Bartnicki at Naples Dodge today. He is professional and articulate and understood that I really needed my service van back in service asap. And he delivered. Thank you! More

Exelent I am happy with the treatment that the staff gave me, they solved all the problems of my car, and they delivered fast very good work I am happy with the treatment that the staff gave me, they solved all the problems of my car, and they delivered fast very good work More

Pawel was excellent to work with! Pawel kept me well informed during the repair, patiently answering all my questions. The repair was accurately assessed and fixed correctly the first Pawel kept me well informed during the repair, patiently answering all my questions. The repair was accurately assessed and fixed correctly the first time. I received a loaner which was a great convenience for me. I was very happy with my experience and would not hesitate to return or recommend the deslership to anyone. More

Very quick and friendly service. Naples Jeep was very efficient and quick to fix my vehicle. Friendly service with good communication from service manager, Pawel. I have had the vehic Naples Jeep was very efficient and quick to fix my vehicle. Friendly service with good communication from service manager, Pawel. I have had the vehicle serviced here many times and always happy with the service. The sales department is great, today. More

Service Fast, Friendly service. Vehicle was serviced in less time than estimated! Thank you Pawel for explaining all the scheduled procedures included in my Fast, Friendly service. Vehicle was serviced in less time than estimated! Thank you Pawel for explaining all the scheduled procedures included in my service appointment. More

The service department is a caos!!! I had an appt. Saturday morning for computer update on my 2016 RAM 1500. A month before I had oil change and the service advisor never mentioned the u I had an appt. Saturday morning for computer update on my 2016 RAM 1500. A month before I had oil change and the service advisor never mentioned the update. Three computer update they said for a whole day!!! That is absolute ridiculous!!! So Saturday morning the service called and left a message that they will call when the vehicle is ready. 3pm still no call so I called and Loran the service advisor told me they couldn't find the previous service record therefore they can`t do the updates, the don't know what computers need to be updated. I had the paper work in the truck, they never asked if I have it!!! So the truck never was serviced. Totally unprofessional!!! You should had seen what was going on when I was waiting just drop off the truck a day before around 5pm!!! They gave me an envelope to put the key in and said sign. never said write down the truck info!!! With or without a new ownership and a new software, the transition should not be that difficult. Lost the old service records, can`t find words. Never go back!!! More

Do not listen to positive reviews This place is a complete ripoff. Your best interest is so far from there mind it's sad and disgraceful to the automotive industry. The service departm This place is a complete ripoff. Your best interest is so far from there mind it's sad and disgraceful to the automotive industry. The service department is so bad I dreaded getting the Jeep I had serviced. And now the sales department has just infuriated me so bad I will NEVER buy ANYTHING from them again. I love Jeeps. I'd recommend them to anyone. But this dealership tarnishes their line. Your FIRED!! More