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Naples Chrysler Dodge Jeep Ram
Naples, FL
4,031 Reviews
Drivers in Bonita Springs, Cape Coral, Fort Myers and elsewhere in the Naples, FL region are more than welcome to drop by Naples Chrysler Dodge Jeep RAM for all of their automotive needs. We have a large inventory of the latest and greatest vehicles from Chrysler, Dodge, Jeep and RAM. We also have Certified Pre-Owned Vehicles from these manufacturers and used cars in Naples from a variety of major manufacturers.
When you find the perfect vehicle, our finance center can help you get the right car lease or car loan.
Naples Chrysler Dodge Jeep RAM even has a factory-authorized service center that can take care of everything from routine oil change services to serious auto repairs.
No matter what your automotive needs may be, we've got you covered. Stop by Naples Chrysler Dodge Jeep RAM today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
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Showing 4,031 reviews
September 16, 2022
The Wal-Mart Self-Checkout Method of service does not really bode well for me. Until I finally made a stink with Jeep Customer service, I did not get any communication until I initiated contact with the really bode well for me. Until I finally made a stink with Jeep Customer service, I did not get any communication until I initiated contact with the dealership, first. And still, things were not acceptable. My history of service visits with failures needing corrections is long, and plentiful. Every service visit has lead to an minor, to major, to possibly warranty-voiding issue that I have had to deal with, afterwards. I do not have the confidence in this location, anymore, and will actively seek out another dealership for any further service and/or warranty claims, even if it inconveniences me in time and/or resources. More
by LukeU
Employees Worked With
Adam Hoot
August 26, 2022
This Dealership is the Best! The sales gentleman, the General Manager and all sales gentleman involved in my purchase were super!! The Finance gentleman was very cool and knowled The sales gentleman, the General Manager and all sales gentleman involved in my purchase were super!! The Finance gentleman was very cool and knowledgeable! Very impressed with this Team! More
by moore500
Employees Worked With
Jessie Von Sales gentleman and Alex in finance, Daniel Ortiz, Jose Morazan
August 22, 2022
I received a quote of $750 for installation of an alternator and belt, upon picking up my vehicle I received a bill of nearly $1700. Avoid this place if you don't want to get gouged. Five star rat alternator and belt, upon picking up my vehicle I received a bill of nearly $1700. Avoid this place if you don't want to get gouged. Five star rating I don't think so they must be writing their own reviews. More
by mxmahoney
Employees Worked With
John Woodward
August 18, 2022
The Sales department was great. Very thorough and informative, however the Service department not so much. I arrived at 2:47 to have my jeep serviced. I had several items I wanted Very thorough and informative, however the Service department not so much. I arrived at 2:47 to have my jeep serviced. I had several items I wanted checked including new wipers, break pad check, wheel alignment, etc. It took Gil, the service representative 30 minutes to enter this into the computer. At 3:20 I went to the waiting room. I did not receive any communication on my vehicle while being serviced. At 6:10 PM I was told my vehicle was ready. I asked for my paper work and was told by Laura that they don’t give paper work for an inspection? I’ve received paper work every other time. Hmm. I was told they replaced my wipers. No idea if anything else was checked. I then arrived home and my husband asked why my wipers were white. We realized they left the plastic shield on the wipers! All in all, terrible customer service for the service department. More
by Jenloe40*
Employees Worked With
Gil in service
August 16, 2022
Love Naples Dodge. Joe Cali is the best. He listened to what our concerns were and helped us find the perfect vehicle. The best. Will recommend Naples Dodge to every Joe Cali is the best. He listened to what our concerns were and helped us find the perfect vehicle. The best. Will recommend Naples Dodge to everyone More
by Vern
Employees Worked With
August 10, 2022
I brought my van in for a service issue and couldn’t be more pleased with the service department. My service advisor Laura Velasquez was very polite and helpful. When they realized I had a transmission iss more pleased with the service department. My service advisor Laura Velasquez was very polite and helpful. When they realized I had a transmission issue they set me up with a rental vehicle at no cost and the the process was fast and easy.They sent me a video of the service being done on my vehicle and along with a multi point inspection they performed.it was the best service department I’ve ever used. More
by Daniel M
Employees Worked With
Laura Velasquez
