Back

Naples Chrysler Dodge Jeep Ram

Naples, FL

4.5
3,948 Reviews
Drivers in Bonita Springs, Cape Coral, Fort Myers and elsewhere in the Naples, FL region are more than welcome to drop by Naples Chrysler Dodge Jeep RAM for all of their automotive needs. We have a large inventory of the latest and greatest vehicles from Chrysler, Dodge, Jeep and RAM. We also have Certified Pre-Owned Vehicles from these manufacturers and used cars in Naples from a variety of major manufacturers. When you find the perfect vehicle, our finance center can help you get the right car lease or car loan. Naples Chrysler Dodge Jeep RAM even has a factory-authorized service center that can take care of everything from routine oil change services to serious auto repairs. No matter what your automotive needs may be, we've got you covered. Stop by Naples Chrysler Dodge Jeep RAM today.
Contact Dealership

6381 Airport-Pulling Rd

Naples, FL

34109

Directions

By Type

Showing 3,948 reviews

December 03, 2021

Very professional staff helping get you in the right vehicle and explaining the incentives and promotions offered the salesmen that was helping me was just wonderful so was the sales manager they should More

by luckyluciano31717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Friendly staff, kept me in the loop, did what I asked. Completed the work in a timely manner. More

by jsptachick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodward
December 02, 2021

Mackenzie was awesome to work with. A true professional in ever respect. Will definitely use the dealership in the future. More

by Bondman7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie
December 02, 2021

Straight to the point, they lied right to my face. Very dishonest people, with little to no moral compass. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Especially call scheduler, John Woodward
Dec 10, 2021 -

Naples Chrysler Dodge Jeep Ram responded

AJ, we apologize for anything we've done to earn this rating and would like to learn more about your visit. Please send us an email with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 01, 2021

Everyone was very helpful and knowledgeable. Thank you so much for all of your help!! More

by abbey.young2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Buckley, Bill Eskridge
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Abbey, we're happy to hear our team was so helpful! Thank you for the excellent review!

December 01, 2021

Very happy with Joe, professional courteous and very knowledgeable. Listened to my needs and asked questions and recommended the best van for my needs! Highly recommend Joe and Naples Dodge! More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Buckley
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

WIll, thank you for sharing your appreciation for our team member joe!

November 25, 2021

Over charged when I ask to go they billService said he Over charged when I ask to go they bill Service said he did not have time. I was charged for 4 windshield wipers Pacifica uses 3. I was charged fo More

by Kathywhear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest. (Fran)
Nov 25, 2021 -

Kathywhear responded

I was overcharged, when I went back the next day the Service guy said "I thought we went over this yesterday, I really do not have time today". I was overcharged just under $300.00 Dollar,,, He charged me for 4 windshield wipers , my Pacifica 2017 only had 3. I was charged for a day of car rental, I have the 8 year warranty which include free rental. I was charged tire rotation and balancing twice.. That should have actually been at NO charge as they had to put another new back frame on the pacifica, welds broke, second issue, the other was a year ago.. We only have 13,480 Miles on the car. This is not the first time I have been overcharged, our transmission had a problem last year. We do not live in Fl.. everytime we go down our garage kept vehicle has a major issue. This Dealership is a Rip off. Please ignore the first response above. I was on my I phone and mis-spelling took over. Thank you. Kathy Whear 847-826-9102

Nov 30, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Kathy, thank you for your detailed review. We apologize if your visit with us wasn't the best and will forward your comments to our team right away. Please send us an email if there's something more you feel we should know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 25, 2021

Excellent service, would recommend to anyone in the market searching for a vehicle. Smooth quick transaction More

by Biagio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Eskridge
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Thank you for the excellent review, Biagio!

November 25, 2021

Exceptional service, Anthony Dunbar, sales associate, was a fantastic gentleman, handled are deal exceptional well More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Dunbar
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Ken, we're delighted to hear our team member Anthony delivered an excellent customer service experience! Thanks for the wonderful review!

November 24, 2021

I had an appt at 11:00. Needed to get an oil change and have tire pressure checked as well as another sensor. I arrived 20 minutes early . The service person said it would be done at 12:30. At 2:00, the More

by Janpage
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Woodward
Nov 30, 2021 -

Naples Chrysler Dodge Jeep Ram responded

We apologize for any frustration we've caused you. We will look into why there was a delay in service and would always welcome an email from you with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

...
298
...