Michael Lawson

I had an outstanding experience purchasing my Ram! From start to finish, the process was smooth, professional, and completely stress-free. Anthony was knowledgeable, patient, and never made me feel pr From start to finish, the process was smooth, professional, and completely stress-free. Anthony was knowledgeable, patient, and never made me feel pressured. Excellent customer service throughout the entire process. If you're looking for someone who genuinely cares about their customers and goes above and beyond, I highly recommend working with Anthony. I'm extremely happy with my purchase and couldn't have asked for a better car-buying experience. Thank you again Anthony! More

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I want to send out a heartfelt thank you to Phil Schofield, the Location Manager. When I needed flexibility and assistance, Phil stepped up in a way that went far beyond what I expected. His kindnes Schofield, the Location Manager. When I needed flexibility and assistance, Phil stepped up in a way that went far beyond what I expected. His kindness, professionalism, and willingness to help made me feel less like a customer and more like family. I know the dealership had to work magic to make the numbers work and the entire team delivered for me in a huge way! That level of care is rare and speaks volumes about the culture he and his team have created at Naples Dodge. This was not just a transaction for me—it was an important moment for my family, and each of you played a crucial part in making it special. I truly appreciate the professionalism, kindness, and heart you brought to the entire process. From start to finish, the entire experience was pleasant, professional, and memorable. If you're looking for a dealership that genuinely values its customers and delivers first-class service, I highly recommend Naples Dodge. Thank you, Ellen, Mike, and Phil, for making this one of the best vehicle-buying experiences I've ever had. I will certainly be back once my Jeeps are ready for retirement and for the next round in years to come. More

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I would like to recognize Mike, the Finance Director, for his expertise and outstanding customer service. Finance paperwork is usually the least enjoyable part of buying a vehicle, but Mike made the process his expertise and outstanding customer service. Finance paperwork is usually the least enjoyable part of buying a vehicle, but Mike made the process simple, transparent, and even entertaining. He took the time to explain everything thoroughly, answered all my questions, and made the signing process feel effortless. A truly wonderful and amazing experience: fun, easy and Mike worked Magic to make my numbers make sense and work out for me and my family!! Thank you Mike and Naples Dodge!! More

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A special thank you goes to Ellen Mareschal, whose tireless dedication, professionalism, and incredible attention to detail made all the difference. She was knowledgeable, patient, and genuinely commi tireless dedication, professionalism, and incredible attention to detail made all the difference. She was knowledgeable, patient, and genuinely committed to ensuring every aspect of the purchase was handled perfectly. Her communication and customer care transformed what could have been a routine transaction into a truly enjoyable experience. I will be recommending her to my clients, friends and neighbors when they need a new car. More

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I got to use services, sales and finance, all in one trip!! Excellent all the way around. Carlos Castillo, Micah Marazon and Mike Lawson. trip!! Excellent all the way around. Carlos Castillo, Micah Marazon and Mike Lawson. More

by michael@twgsurveys.com Verified Customer Verified Customer

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Forgot the Jeep wrench and cleaning kit. Windshield repair never showed up or called to replace the cracked windshield on 6–13 as stated Windshield repair never showed up or called to replace the cracked windshield on 6–13 as stated More

by Brown_007 Verified Customer Verified Customer

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Best car buying experience I have ever had. They respected what I wanted and delivered it in a prompt, friendly, professional and knowledgeable way exceeding my every expectation. I have driven They respected what I wanted and delivered it in a prompt, friendly, professional and knowledgeable way exceeding my every expectation. I have driven many makes and models including luxury SUVs but the Mazda CX5 was a surprise gem at an amazing price point that has made driving actually enjoyable again. More

by Edunbar Verified Customer Verified Customer

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Ellen is kind, friendly, professional, empathetic, listened to my needs, is hard working, knowledgeable, efficient, prompt, responsive, and easy to work with. It was the best car buying experience I listened to my needs, is hard working, knowledgeable, efficient, prompt, responsive, and easy to work with. It was the best car buying experience I have had. More

by ELAINEMDUNBAR Verified Customer Verified Customer

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Wyatt Gates is fantastic always touched base w me to make sure I was ok and had a drink and even offered to rum me home or to go to eat somewhere. Thank you Wyatt for all your help always I know I am sure I sure I was ok and had a drink and even offered to rum me home or to go to eat somewhere. Thank you Wyatt for all your help always I know I am sure I am a pain sometimes More

by Jeep guy 4 life Verified Customer Verified Customer

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The sales associate ANTHONY DUNBAR, very professional, courteous knowledgeable. He explained everything about the vehicle to me. About #Warranty and.service. Contracts. I will refer the dealership and the courteous knowledgeable. He explained everything about the vehicle to me. About #Warranty and.service. Contracts. I will refer the dealership and the sales associate ANTHONY all my friends and family and everybody I know. More

by jazbyz Verified Customer Verified Customer

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