Naples Chrysler Dodge Jeep Ram

I went in for a routine oil change. When leaving the parking lot I noticed my ac and heat wasn’t working the same. I called the next day and they said the would look at it. Said there was nothing wrong parking lot I noticed my ac and heat wasn’t working the same. I called the next day and they said the would look at it. Said there was nothing wrong with my ac and heat. When I drove into the lot for my service my ac was blowing harder than it was when I left, it is weaker. More

Vito and April were the dynamic duo! Exceptional service from Vito during the entire sales process to April getting the deal closed on the financial side. Truly professional, effective and personal. Kudos from Vito during the entire sales process to April getting the deal closed on the financial side. Truly professional, effective and personal. Kudos- More

Very friendly when I pulled into customer service. Performed oil change, tire rotation, and full diagnostic in about an hour. New service advisor in training Angel had a great attitude and seemed to b Performed oil change, tire rotation, and full diagnostic in about an hour. New service advisor in training Angel had a great attitude and seemed to be focused on ensuring I was happy and comfortable. Watched him interact with the service manager who really looked to be a great teacher. All in, great experience and would definitely go back. More

Vito was very professional and helped in everything i needed to no. i have bought about 5 new cars there over the years this was the best experience of all. needed to no. i have bought about 5 new cars there over the years this was the best experience of all. More

Duane was fabulous in helping me as a new resident with an older seabring convertible.... he was professional, courteous and very prompt with getting back to me. And I love his little dog! Give this man a an older seabring convertible.... he was professional, courteous and very prompt with getting back to me. And I love his little dog! Give this man a raise!!! More

I was very happy with the service I received and especially satisfied with the explanation of the problem by Adam who was our contact person. I will return for future repairs. especially satisfied with the explanation of the problem by Adam who was our contact person. I will return for future repairs. More

I've worked with Mike a few times and he's a solid guy. An example of Mike going above and beyond is when I was out of state for a few months dealing with a death in the family and my car in Naples wouldn' An example of Mike going above and beyond is when I was out of state for a few months dealing with a death in the family and my car in Naples wouldn't start. Mike took care of the problem, however, I had no way to get my car back to my home. He arranged to have my car delivered to my home for me. No charge, It was a kind thing of him to do when I was dealing with a difficult situation. I've been back a few times after that and he has always provided amazing service. He's professional, patient and goes out of his way to help. If you need assistance, call Mike! More

My experience with Naples Chrysler Dodge Jeep Ram was first rate. Tom went above and beyond to help me get the Jeep that I wanted. I was amazed at how quickly I received the Jeep Wrangler that I special first rate. Tom went above and beyond to help me get the Jeep that I wanted. I was amazed at how quickly I received the Jeep Wrangler that I special ordered. Thanks for everything! More

We have been buying our vehicles from Naples dodge for over 20 years. David Landi and our salesman Tom Ashman have been the best The building is comfortable and very clean. The manager Eric has been a ple over 20 years. David Landi and our salesman Tom Ashman have been the best The building is comfortable and very clean. The manager Eric has been a pleasure to work with. I highly recommend Naples Dodge to all of my friends and employees. Keep up the fantastic work!! More

Very disappointed with customer service. We have been a loyal customer for many years, and have purchased numerous vehicles, both personal & business. Over a month ago we called and talked to a salesman na loyal customer for many years, and have purchased numerous vehicles, both personal & business. Over a month ago we called and talked to a salesman named Oscar, about buying a new Dodge Ram. We told him what we were looking for and never heard back from him. We called the loyalty manager & left a message & never got a call back. A few days later, after calling again & asking to talk to the GM, they had the sales manager David Landi call me. Again told him what we were looking for & he stated he would look for one, If he could not find one we would have to order one. We have called him at the office & his cell and left numerous messages for him to call us back & explain what we need to do to order one. As of today we have not heard back. A few days ago, we tried to reach out to the GM, both by phone & an e-mail and again no response. We have no idea why they will not sell us a truck. I guess we need to go elsewhere. I guess loyalty only goes on way. It wouldn't let me submit this without a rating. I was not going to give any stars. More