Naples Chrysler Dodge Jeep Ram

I bought a used 2016 BMW 528i snd 4 days later the AC did not work . We have called to speak with a manager to see if they will do anything to help us. It seems unfair to already have problems with the car � not work . We have called to speak with a manager to see if they will do anything to help us. It seems unfair to already have problems with the car 🥲. I hope they stand by their cars snd fix the problem ... More

Great experience, Krysta Willoughby was outstanding. Probably would not have bought the car if it wasn’t for the effort she put forward. Give this young lady a raise! 😀 Probably would not have bought the car if it wasn’t for the effort she put forward. Give this young lady a raise! 😀 More

I had a very bad experience with this dealership. They were non-responsive (I left three voicemails and never received a call back ). They did not resolve my issue. were non-responsive (I left three voicemails and never received a call back ). They did not resolve my issue. More

I’ve bought quite a few cars from this dealership, Bill is always my salesman and is very professional and gets the deal done, also April Buckley in finance makes that part very easy and not stressful, K is always my salesman and is very professional and gets the deal done, also April Buckley in finance makes that part very easy and not stressful, Ken Buckley as well is very em good to work with More

This is my second Jeep from Naples Dodge/Jeep. I expect excellent service and I received it. John Bradley assisted me for the new Jerp purchase. I could not have asked for better. Also I had brought my excellent service and I received it. John Bradley assisted me for the new Jerp purchase. I could not have asked for better. Also I had brought my 2016 Jeep i. For an oil change and recall and was assisted by Robert then Austin who also provided excellent service. I can always depend on the team to provide service. I have sent friends to you abd we continue to do so. More

Wow. What an awesome individual. He made me feel comfortable from the start and the knowledge and service he provided me is above and beyond. It was the best car experience I have ever had. comfortable from the start and the knowledge and service he provided me is above and beyond. It was the best car experience I have ever had. More

Considering they were overwhelmingly busy, they did a very good job of staying focused and getting to everyone in an orderly fashion. Just a bit of a wait because they were understaffed other then that w very good job of staying focused and getting to everyone in an orderly fashion. Just a bit of a wait because they were understaffed other then that would go back for future service. More

Buying process was pretty easy. I have a good credit score and plenty of money down so that was probably why it was so easy. score and plenty of money down so that was probably why it was so easy. More

Bill was great to work with. He made the process painless. My overall experience was excellent. This is my 3rd Jeep Grand Cherokee from this dealership. painless. My overall experience was excellent. This is my 3rd Jeep Grand Cherokee from this dealership. More

Very unprofessional. Called about a week ahead to schedule the appointment, took about 20 minutes to set up a profile and what not, which is fine. However, when I got to the dealership my appointment schedule the appointment, took about 20 minutes to set up a profile and what not, which is fine. However, when I got to the dealership my appointment “never went through because their call center in Georgia doesn’t know what they’re doing”. Had to sit there for about 30 minutes, they couldn’t figure it out so they told me to just write on a walk in slip. When I called the next day to find out when my truck would be done, they had no idea what I was talking about because it wasn’t in their system. They finally called me back to tell me it was done, but I don’t even think they did anything. When I asked the guy on the phone if they addressed all the recalls he said “oh let me have them do that”, I’ll put you on hold for a minute, comes back and says “oh it’s been done”. Seemed very fishy, not a fan of their service department at all. More