Naples Chrysler Dodge Jeep Ram

Ken Buckley is the best! The easiest purchase ever and the service is just as good! I will never go anywhere else and I recommend Naples Dodge to all of my family and friends The easiest purchase ever and the service is just as good! I will never go anywhere else and I recommend Naples Dodge to all of my family and friends! More

I brought my 2020 Jeep Grand Cherokee vehicle in for warranty work and had an unpleasant experience with the first customer service rep, Mike S. During my visit, I was approached by a corporate team me warranty work and had an unpleasant experience with the first customer service rep, Mike S. During my visit, I was approached by a corporate team member who was on site conducting training. He in turn put me in contact with the new general manager, Eric. Wow, what a breath of fresh air. Eric was quick to respond and took charge of the problem. He walked the talk and made sure I was taken care of and left satisfied. Eric is turning things around and this dealership is definitely heading in the right direction. More

False Advertising The Ad was if Dodge Ram could Not get you approved then you would receive $500.00 from the Dealership! On a Saturday evening -I was told after being i The Ad was if Dodge Ram could Not get you approved then you would receive $500.00 from the Dealership! On a Saturday evening -I was told after being in the dealership for over a hour or so that there was Nothing that Dodge could do for me! and Nothing was showed to me life you need your right arm and leg to get into this truck you like -NO I was told Nothing Dodge could do for me and to start saving. The next day, my girlfriend called the dealership to have them HONOR the AD that claimed Everyone Approved or $500. A Sales Rep tried to help and promised a higher up would get back to us. Then Monday, My girlfriend calls again and is transferred to a Voicemail and Never told Who's Voicemail and left message-No call back. Then on Tuesday, she called again and about 3-4 hours later Eric-the General Manager called and spoke to my Girlfriend and advised that Dodge had 2 Approvals for me and they would NOT honor the Ad-Now, I was NEVER presented with a Approval and the Sales Rep never came out with the "White Paper" and said here is the Approval-NEVER HAPPENED!! Eric tells my gf that the approval, the best one is over $ 13,000 down!! Point being that Approval was Never Presented to me and still hasn't been officially -I left that Saturday Evening from Dodge Jeep Ram being told that there was NOTHING that Dodge could do for me! Eric, the General Manager preceded to say that he has no Boss or Anyone Above him to Monitor him- He must Own the Dealership! Eric was very unprofessional, had a Attitude from the start with my Gf that Sorry Sucker that Dodge does Not have to present the Approval just have one on file. I call False Advertising! and Eric said he would "LOVE IT" if he was challenged because he has no Boss and no one to answer too!! What is $500 to a Huge Dealership? They were wrong, the Sales Rep Never Presented the Wonderful over $13,000 down Approval and I would have Never known I was even approved if my Girlfriend had not called back the dealership the next day. More

Buying a Rubicon Jeep at Naples Chrysler Dodge Jeep was a great experience and my sales person Tom Ashman was excellent. Being female and reserving the right to change my mind, Tom was wonderful when I chang great experience and my sales person Tom Ashman was excellent. Being female and reserving the right to change my mind, Tom was wonderful when I changed my mind from getting a Sarge Green Rubicon to a White Rubicon after the prep work was done. He said, “We want you to be happy!” And I am I LOVE my Jeep Rubicon! More

Had a recall in my Jeep made an appointment with service advisor John Thompson. Was the quickest and easiest time I have had a this dealership. They have really stepped up their game and so glad! advisor John Thompson. Was the quickest and easiest time I have had a this dealership. They have really stepped up their game and so glad! More

Awesome friendly staff, ready to help, complete the job on time, really no issues there, for sure I will comeback to service my car again on time, really no issues there, for sure I will comeback to service my car again More

John Woodward is a #1 star! Have been bringing our cars to John for service for more years than I can count. In every case he has been knowledgable, courteous, and got the job d Have been bringing our cars to John for service for more years than I can count. In every case he has been knowledgable, courteous, and got the job done right on the first shot. I would not hesitate to recommend him to anyone needing service on their vehicle. More

Great dealership. Steve is an excellent salesman. He was very informative and helpful in purchase of my Pacifia. I would highly recommend him and the dealership for any Chrysler needs. very informative and helpful in purchase of my Pacifia. I would highly recommend him and the dealership for any Chrysler needs. More

We highly recommend Joe. Great customer service! Joe took his time and helped us fine the exact vehicle we were looking for. We will definitely be coming back in the future. his time and helped us fine the exact vehicle we were looking for. We will definitely be coming back in the future. More

Brought my 2019 Jeep Grand Cherokee in for service, Brian was there and handled all my questions and concerns. He was great very professional and very friendly. was there and handled all my questions and concerns. He was great very professional and very friendly. More