
Naples Chrysler Dodge Jeep Ram
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
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Excellent service John was very pleasant to work with. He was very professional and seemed to care about my satisfaction. This was my second visit to this dealership fo John was very pleasant to work with. He was very professional and seemed to care about my satisfaction. This was my second visit to this dealership for service in the last eight months and both experiences were great. Employees like Michael Sullivan remembered me from my first visit and took the time to say hi and talk to me. All the issues I was having with my 2017 Jeep Wrangler were taking care of in a timely manor. I would recommend this service department to anyone. More
Great service and customer service for my Jeep My appointment with the Jeep Dealership for my routine maintenance was outstanding. Very well done, I was attended to quickly, the service representat My appointment with the Jeep Dealership for my routine maintenance was outstanding. Very well done, I was attended to quickly, the service representative was efficient, the service performed was efficient and effective. Great job! More
Bait and Switch I was quoted a vehicle I saw on line only to come in to find out the vehicle was not available and the the equivalent vehicle was quoted as $3000 more I was quoted a vehicle I saw on line only to come in to find out the vehicle was not available and the the equivalent vehicle was quoted as $3000 more. There was no follow up after I left disappointed. I had planned on purchasing a car that day. More
Service adviser John Woodward is a great service adviser .He is great to work with and listens to what ever the problem may be and is quite a pleasant person. John Woodward is a great service adviser .He is great to work with and listens to what ever the problem may be and is quite a pleasant person. More
Great and Quick Service I called and spoke to Rudy about getting an appointment for an Oil Change and Rudy told me to come in on Wednesday, so I did first thing in the mornin I called and spoke to Rudy about getting an appointment for an Oil Change and Rudy told me to come in on Wednesday, so I did first thing in the morning. Service was easy and ready quickly! Definitely looking forward to working with Rudy for any further needs I have! More
Poor Customer Service Lack or response or assistance with a Jeep that has rust on it - horrible experience trying to get a claim started - we went 3 weeks ago and have call Lack or response or assistance with a Jeep that has rust on it - horrible experience trying to get a claim started - we went 3 weeks ago and have called several times with no return call. More
Service Appointment - 5-24-2019 Truly excellent service of my 2005 Jeep Grand Cherokee managed by John J. Woodward. I've come across very few service writers during my many years if Truly excellent service of my 2005 Jeep Grand Cherokee managed by John J. Woodward. I've come across very few service writers during my many years if owning Jeep Grand Cherokees who knew as much as John knows about them. He's the best. Easy to work with, very reliable and responsive, and very attentive to details. Never misses anything. I also have my 2014 Jeep Grand Cherokee regularly serviced at Naples CDJR. Ditto for the service work I've had done for that vehicle. More
Recall The service was outstanding. He took care of my problem just as promised in very short time. I would Recommend him to anyone. Excellent service. The service was outstanding. He took care of my problem just as promised in very short time. I would Recommend him to anyone. Excellent service. Thanks More
Poor customer relations This "advisor" blew me off on the lot. He is the epitome of what you'll work with here at Naples Chrysler. I won't use them again. This "advisor" blew me off on the lot. He is the epitome of what you'll work with here at Naples Chrysler. I won't use them again. More
Ryanb Lacks Customer Service Skills Ryan showed up over an hour late to view a used 2013 E-350 Mercedes. Walked up on us (without introducing himself) complaining that We were suppos Ryan showed up over an hour late to view a used 2013 E-350 Mercedes. Walked up on us (without introducing himself) complaining that We were suppose to come after 10:30. Never addressed me by name. Paid cash for the car Never thanked me for the business. Got home and realized the car had damage underneath the bumper although the car fax stated no accidents. NEVER RETURNED 2 PHONE CALLS, OR RESPOND TO BOTH A TEXT AND EMAIL MESSAGE I SENT HIM. Dealership took car back and I received a full refund. Terrible experience!! More