Naples Chrysler Dodge Jeep Ram

I was satisfied and Charles was very attentive I have nothing more to say I am just trying to give Charles a good review. nothing more to say I am just trying to give Charles a good review. More

I had an appointment for oil change at 1100 am . I arrived at 1030 and was told by a very rude employee that I had a 2 hour wait. I left I arrived at 1030 and was told by a very rude employee that I had a 2 hour wait. I left More

Took my Jeep 4Xe in for a high voltage battery recall. Part of the test was to fully charge and discharged the battery after doing a software upgrade. I was called after three hours that the service Part of the test was to fully charge and discharged the battery after doing a software upgrade. I was called after three hours that the service was complete. There’s no way to fully charge and discharged battery in that time and I argued the point with the service advisor. I was told that the charge / discharge was not needed if the software upgrade went OK This is not correct as the actual Jeep recall states that this has to be done Got the car home next day had to have it towed back to the dealer for a high voltage battery fault. Now it needs a new high-voltage battery which I am told to take 2 to 3 weeks to get More

Friendly, timely diagnosed problem promptly advisor informed me about process and vehicle ready in short timeframe. Not happy about CC charge. informed me about process and vehicle ready in short timeframe. Not happy about CC charge. More

I just completed the most seamless and impressive car-buying experience of my life, thanks to the incredible team at Naples Chrysler Dodge Jeep Ram particularly Steve Barry, the outstanding sales ass car-buying experience of my life, thanks to the incredible team at Naples Chrysler Dodge Jeep Ram particularly Steve Barry, the outstanding sales associate , and Phil the highly efficient finance manager! Although I was purchasing from out-of-state, Scott and the team made me feel like I was right there in the dealership. Steve exceptional knowledge, enthusiasm, and dedication to finding me the perfect vehicle were truly impressive. He listened attentively to my needs, addressed every concern, and kept me informed throughout the entire process. The finance manager was equally impressive, streamlining the financing process with ease and ensuring that all paperwork was completed efficiently. Their expertise and professionalism allowed me to finalize the purchase quickly, even from another state! The level of service I received from Steve and Phil the finance manager was genuinely exceptional. Their commitment to customer satisfaction, transparency, and communication is unparalleled. I couldn't be happier with my purchase, and I highly recommend this dealership to anyone seeking a hassle-free and enjoyable car-buying experience! Five stars aren't enough – I'd give them ten stars if I could!" More

Great people to work with. Sales was easy to work with finding what I wanted. Tom Ashman was my sales person for the last 5 cars I bought from you. Great person. Sales was easy to work with finding what I wanted. Tom Ashman was my sales person for the last 5 cars I bought from you. Great person. More

I was so happy b to meet Natalia, early in the morning. Natalia Evangelista is professional, congeal and just a pleasure to work with. I understood the reason for the over 3 hours wait after the. Oil cha Natalia Evangelista is professional, congeal and just a pleasure to work with. I understood the reason for the over 3 hours wait after the. Oil change. I am still happy to be riding around on 4 great Michelins ! Happy Customer! I did not like previous attempts with the AI Representative. More

The staff is very friendly. I will recommend this dealer 100%. I use them every time I need a service of my fleet. I will recommend this dealer 100%. I use them every time I need a service of my fleet. More

Timely & Professional, Kept me to date on progress. Even sent videos of each service issue worked on. Even sent videos of each service issue worked on. More

My service manager, Kelli, is a true professional and caring individual. Because of her, Justine Reynolds and other like that I am a repeat customer. caring individual. Because of her, Justine Reynolds and other like that I am a repeat customer. More