Naples Chrysler Dodge Jeep Ram

Normally Naples Dodge service center is a really good spot to take your Dodge/Ram for service. This time, not so much. We took our 2019 Dodge Durango in for service, specifically both key fobs were only spot to take your Dodge/Ram for service. This time, not so much. We took our 2019 Dodge Durango in for service, specifically both key fobs were only working intermittently. Also for an alignment. Well when we picked up the Durango, neither key fob was working (although in their video they mentioned they were working without actually showing that) and the alignment was still off. We had to take more time out of our day to take it back the next day. And it took hours to get both resolved on our second trip there in as many days. Very bad experience this time around. We will continue bringing our Durango and Ram 1500 as it's the only Dodge dealer anywhere near us. More

On the expensive side of the spectrum, but it was a solid service. I am driving up North, so IO feel confident that the break fluid maintenance job (as well as the regular oil change service) will allow me t service. I am driving up North, so IO feel confident that the break fluid maintenance job (as well as the regular oil change service) will allow me to keep going safely. The 3% surcharge on credit card charges is a downer, but I was clearly informed about that. I would prefer a tad faster turn around, but I had good shopping at Kohl's, so it counts for something 😄 More

Had a rust issue on my ram truck and truthfully i thought i had a fight on my hands, i chatted with a woman service representative who ask to wait a few minutes while she finished with a client,. She took me i had a fight on my hands, i chatted with a woman service representative who ask to wait a few minutes while she finished with a client,. She took me outside saw the rust in question I asked if they would warranty it and fix it , she was quite honest and said it was to much for the to fix hand me a card and told to call at my earliest convenience and they would take care of it. The paint shop inspected the entire car for rust , made the necessary repairs and I’m happy. No fighting just fixing, More

Very professional and helpful. Fast service and good and excellent customer service Very professional and helpful. Fast service and good and excellent customer service. Went the ex Fast service and good and excellent customer service Very professional and helpful. Fast service and good and excellent customer service. Went the extra mile. More

As always, great service and really nice staff. Jessie Milhouse was a pleasure to deal with too. The fresh popcorn by the waiting room is always a plus! Jessie Milhouse was a pleasure to deal with too. The fresh popcorn by the waiting room is always a plus! More

Jesse, your service manager was awesome. Glad to have her see you next time. I don’t like your system having 15 words though. Glad to have her see you next time. I don’t like your system having 15 words though. More

Everyone at this dealership is top notch! Sales, Service, Parts… even the balloon guy! This is your place to go! Sales, Service, Parts… even the balloon guy! This is your place to go! More

The service department at this dealership is always spot on respect and the quality of service and professionalism the second to none. My favorite service writer is Wyatt he's so handsome and he's such a go on respect and the quality of service and professionalism the second to none. My favorite service writer is Wyatt he's so handsome and he's such a good man helps me all the time More

Worked with me financially in a timely manner I felt like I was taking care of and not taking advantage of I was taking care of and not taking advantage of More

My advisor was Justin and he explained somethings I did quite understood about my vehicle which I appreciate very much. quite understood about my vehicle which I appreciate very much. More