Naples Chrysler Dodge Jeep Ram

Naples Chrysler Dodge Jeep Ram is an excellent dealership from the sales department all the way through service. I have only ever had positive experiences with the service team and specifically with my last from the sales department all the way through service. I have only ever had positive experiences with the service team and specifically with my last experience with a Oracio the service manager and Jessie Millhouse the service rep. More

Kelli and Juan went above and beyond ***** 5-Star Review ***** Kelli Galanos, the Senior Service Advisor, manages the service on my Jeep Gladiator and even fits me in on short notice. She keeps ev Review ***** Kelli Galanos, the Senior Service Advisor, manages the service on my Jeep Gladiator and even fits me in on short notice. She keeps every visit efficient and made all my experiences at Naples Dodge super pleasant. She also went beyond her role. For over a year I'd been struggling to get my package refunds, and Kelli set up a meeting with the finance department to help me sort it out. Finance Director Juan Lazaga handled it quickly and had my refund to me within the week, after a year of trying on my own. Thank you both for taking all that stress off my shoulders. Kelli and Juan deserve to be recognized for their amazing efforts. I highly recommend asking for them. thank You Bobby G. More

Always great service at NCDJR. Kelli in service is always knowledgeable and very helpful. She kept me informed throughout the entire process. Kelli in service is always knowledgeable and very helpful. She kept me informed throughout the entire process. More

Excellent service went above and beyond to take of all my needs in a timely fashion very satisfied will recommend to anyone. needs in a timely fashion very satisfied will recommend to anyone. More

Seamless, courteous, easy Pleasure to deal with, turn around time quick, no upselling, will return for future services around time quick, no upselling, will return for future services More

Carlos was an excellent advisor. Great communication!! Thank you Naples Dodge for all you do . Great communication!! Thank you Naples Dodge for all you do . More

My first time at Naples Dodge. Was happy with the service. Jessie was awsome. One thing that I didnot like was when I got my van back, all the seats were down. Not a big deal, Was happy with the service. Jessie was awsome. One thing that I didnot like was when I got my van back, all the seats were down. Not a big deal, but they should have put them all back up. More

Normally Naples Dodge service center is a really good spot to take your Dodge/Ram for service. This time, not so much. We took our 2019 Dodge Durango in for service, specifically both key fobs were only spot to take your Dodge/Ram for service. This time, not so much. We took our 2019 Dodge Durango in for service, specifically both key fobs were only working intermittently. Also for an alignment. Well when we picked up the Durango, neither key fob was working (although in their video they mentioned they were working without actually showing that) and the alignment was still off. We had to take more time out of our day to take it back the next day. And it took hours to get both resolved on our second trip there in as many days. Very bad experience this time around. We will continue bringing our Durango and Ram 1500 as it's the only Dodge dealer anywhere near us. More

On the expensive side of the spectrum, but it was a solid service. I am driving up North, so IO feel confident that the break fluid maintenance job (as well as the regular oil change service) will allow me t service. I am driving up North, so IO feel confident that the break fluid maintenance job (as well as the regular oil change service) will allow me to keep going safely. The 3% surcharge on credit card charges is a downer, but I was clearly informed about that. I would prefer a tad faster turn around, but I had good shopping at Kohl's, so it counts for something 😄 More

Had a rust issue on my ram truck and truthfully i thought i had a fight on my hands, i chatted with a woman service representative who ask to wait a few minutes while she finished with a client,. She took me i had a fight on my hands, i chatted with a woman service representative who ask to wait a few minutes while she finished with a client,. She took me outside saw the rust in question I asked if they would warranty it and fix it , she was quite honest and said it was to much for the to fix hand me a card and told to call at my earliest convenience and they would take care of it. The paint shop inspected the entire car for rust , made the necessary repairs and I’m happy. No fighting just fixing, More