Naples Chrysler Dodge Jeep Ram - Service Center

Scheduled 2 weeks in advance to have work truck diagnosed over the weekend so we could get truck back in service on Monday and then have the materials ordered for repairs on following weekend . When we went over the weekend so we could get truck back in service on Monday and then have the materials ordered for repairs on following weekend . When we went to drop it off we were told it wouldn’t be looked at until Monday so we didn’t leave it. I called back to reschedule and was told you can never schedule work to be performed on a certain day. You would think warranty work for a service van purchased at your dealership could at least be scheduled to be “looked at” on a certain day. Very disappointing. More

From the time I entered the service area - Experience was great, quick and friendly ! Completely satisfied ! was great, quick and friendly ! Completely satisfied ! More

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My sales person, Tom Ashman, is a pleasure to work with! The selection of new and used vehicles makes car buying a pleasure rather than a hassle. I love my new Jeep Wrangler Rubicon XE. The dealership is The selection of new and used vehicles makes car buying a pleasure rather than a hassle. I love my new Jeep Wrangler Rubicon XE. The dealership is a class act! More

Our service coordinator Vendela Harold was wonderful. The technician assigned proceeded the necessary repair and contacted with memo of repair taken. I responded and mentioned the Wagoneer forum for kn The technician assigned proceeded the necessary repair and contacted with memo of repair taken. I responded and mentioned the Wagoneer forum for knowledge of issues with air conditioning. He proceeded updating software and ran vehicle continuously for over the next few hours. Issues were after running vehicle for more than 45- 60 minutes air conditioning quite, no fans, heated seat and steering wheel would activate. More

The service was excellent and done very quickly. The service agent was very cordial and easy to work with. The service agent was very cordial and easy to work with. More

got quote on car. thought it was very high. had some work done. got car in timely manner. received car back dirty, thought it would be washed? pricing was just to expe thought it was very high. had some work done. got car in timely manner. received car back dirty, thought it would be washed? pricing was just to expensive for my taste. will try elsewhere next time. More

I had brought my 2023 TRX in for routine oil change and Vendetta Harold was my service advisor. During the visit she informed me the tech found a leak in the coolant Y hose and that it had to be ordered. Vendetta Harold was my service advisor. During the visit she informed me the tech found a leak in the coolant Y hose and that it had to be ordered. She took care of everything and updated me often even on her days off she took the time out of her day to make sure that I knew when and where the part was. Even over the Weekend! I will be using the service department at Naples from now and when it comes time to order another vehicle that will be my go to place as well. More

Bill Eskridge is an excellent employee for your dealership as he’s very knowledgeable about autos dealership as he’s very knowledgeable about autos More

Would have been 5 stars but a part was back ordered. When part arrived, I went to get it installed but the wrong part was sent. The part had to be re-ordered and I waited another week and returned, agai When part arrived, I went to get it installed but the wrong part was sent. The part had to be re-ordered and I waited another week and returned, again, to get the correct part installed. More