Naples Chrysler Dodge Jeep Ram - Service Center

Good, solid, prompt work. The service department is well organized now and it’s much appreciated. Work was done competently. The service department is well organized now and it’s much appreciated. Work was done competently. More

Christine was extremely helpful and accommodating! The dealership was very busy but they were very efficient. The dealership was very busy but they were very efficient. More

I have never had customer service like Vendela, Her attention to the customer and making sure things were addressed was superior. She worked to get the car completed in the projected time, she responde attention to the customer and making sure things were addressed was superior. She worked to get the car completed in the projected time, she responded to text messages and gave clear updates on the cars status. The car had grease when returned, when I brought it to Vendela’s attention, she took immediate action and far exceeded any expectations in getting it cleaned. She is the reason I will continue to come to the Naples dealership More

I would have given a 5 star review except that I was kept waiting for an hour to receive my rental car while waiting for my 'recall' repairs to be preformed on my brand new 2023 1500 Ram truck... I would ex waiting for an hour to receive my rental car while waiting for my 'recall' repairs to be preformed on my brand new 2023 1500 Ram truck... I would expect that during a recall repair that I wouldn't have to wait at all as I made the appointment for the repairs at least 4 days before coming in. I bought a new vehicle so that my time would no longer be wasted on waiting for repairs. The service people were otherwise very polite and accommodating. They get a 5 star. However Chrysler should only get a 3 star on this repair situation. More

Superb customer service from Noah and the team! Noah used the video of my Grand Cherokee to lay out my options in simple terms. It was a great experience. Noah used the video of my Grand Cherokee to lay out my options in simple terms. It was a great experience. More

Very customer centered. Great people. Kept me up at to date on what was going on Great people. Kept me up at to date on what was going on More

Everyone was courteous and kind. My husband had a walker, your staff was extremely helpful in getting him comfortable. My husband had a walker, your staff was extremely helpful in getting him comfortable. More

Christie rep was most professional and the best service representative I have had with Chrysler the 25 cars I have leased and purchased. representative I have had with Chrysler the 25 cars I have leased and purchased. More

Noah Ryan was very helpful and knowledgeable. He was able to describe the problem with my Jeep so I could understand it. He was able to describe the problem with my Jeep so I could understand it. More

I don't remember who serviced my car but it was well explained and love his explanation after he had finished services. The only annoying thing is that they obligate you to do this rating.and the emails explained and love his explanation after he had finished services. The only annoying thing is that they obligate you to do this rating.and the emails are annoying More