Naples Chrysler Dodge Jeep Ram - Service Center

The parts department is very unprofessional and has very poor follow up etiquette. I have reached out multiple times and keep getting the run around for a part that they claimed they ordered around June the poor follow up etiquette. I have reached out multiple times and keep getting the run around for a part that they claimed they ordered around June the 20th. I have called the parts department twice and was put on a hold for over 20 mins without anyone coming back on the line. I will not be returning More

The follow up is terrible. You never get a call back when you call with a question You never get a call back when you call with a question More

The dealership was packed with other customers which extended the duration of our service over the weekend, however, the issues we had with the Durango were all corrected to our satisfaction. extended the duration of our service over the weekend, however, the issues we had with the Durango were all corrected to our satisfaction. More

Outrageously expensive. Had to come back the next day to pick up the car. Service dept is either too busy or inept. Had to come back the next day to pick up the car. Service dept is either too busy or inept. More

Vendela & her tech are wonderful! Truly can’t say enough great things about how much they’ve helped us with our jeep! Truly can’t say enough great things about how much they’ve helped us with our jeep! More

Had a great experience. Chris did an awesome job of keeping me posted & getting me in & out. Chris did an awesome job of keeping me posted & getting me in & out. More

All the people were so professional and knowledgeable. Very friendly and the turnaround time was excellent Very friendly and the turnaround time was excellent More

Brian Marshals was professional knowledgeable and courteous, put a new engine in my truck, kept me informed great service, very happy courteous, put a new engine in my truck, kept me informed great service, very happy More

Chris was amazing as always. Was mindful of my time and provided great customer service. Was mindful of my time and provided great customer service. More

Great service, great communication, and kept me up-to-date weekly. Thank you Brian for your outstanding service. up-to-date weekly. Thank you Brian for your outstanding service. More