Naples Chrysler Dodge Jeep Ram - Service Center

Excellent Customer Service, they were attentive and prompt. Bill Eskridge was my service advisor and he was great! prompt. Bill Eskridge was my service advisor and he was great! More

Wyatt is very helpful each time i come back to service my car. The wait time can be a bit long at times. car. The wait time can be a bit long at times. More

The service department personnel were all very professional. They had my truck finished in one day professional. They had my truck finished in one day More

Roger from service was exceptional, he was a great help with my service appointment and was very nice. with my service appointment and was very nice. More

We were given service right on time and completed quickly. Everything was satisfactorily completed and our Van was handled with care. quickly. Everything was satisfactorily completed and our Van was handled with care. More

Thecteam was easy to work with. Job was done on time and price was fair too. Job was done on time and price was fair too. More

Professional, accommodating, and timely. Bought my Ram 1500 on Saturday and it was shaking at 80 mph. They let me bring it in on Monday without an appointment and balanced the tires while I Bought my Ram 1500 on Saturday and it was shaking at 80 mph. They let me bring it in on Monday without an appointment and balanced the tires while I waited! More

Made an online appointment for 9:00am on Monday. Dropped it off Sunday night. Finally got a call around 3:00pm Monday that the truck was being checked in. Didn’t hear anything else on truck unti Dropped it off Sunday night. Finally got a call around 3:00pm Monday that the truck was being checked in. Didn’t hear anything else on truck until Wednesday after paying for a rental car needlessly for 2 days before taking it back. (If you’re that busy, it is understandable just take your appointments offline.) Finally picked up truck on Thursday. Both issues are not fixed: truck still lunges forward under Stop/Start with brake pedal depressed (although) it is better and AC still pushes not nearly cold enough air. Naples Advantage package that was sold to me during purchase was not performed despite being requested. We’re from Fort Myers, bought the truck following Hurricane Ian down there. Other than getting my Naples Advantage package fulfilled gave me zero reason to go out of my way for service. More

Great experience from my advisor Brian (he's the best) to the courtesy ride. Among other things I needed 2 batteries ($800.00 crazy prices) and If I hadn't gotten a ride home I woul have had my car same day. the courtesy ride. Among other things I needed 2 batteries ($800.00 crazy prices) and If I hadn't gotten a ride home I woul have had my car same day. Happy with service. More

Incredibly efficient and willing to help and accommodate. extremely friendly staff helped me in a jam and got everything done. extremely friendly staff helped me in a jam and got everything done. More