Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,557 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
The service department is always great to me. They always take care of all my jeeps needs. They always take care of all my jeeps needs. More
First, they did not honor the service contract they sold me. Second, an oil change and tire rotation took 3 hours. Third, they tried to scam me into buying new tires when I have a tire warranty by lieing t me. Second, an oil change and tire rotation took 3 hours. Third, they tried to scam me into buying new tires when I have a tire warranty by lieing to me and telling me my tires were dry rotted. Higginbothem, was my service person. Fourth, my fluids were not filled on my vehicle. Fifth, the service manager Justin, has ignored my phone calls, voicemails and emails. He spoke to me once about the poor experience and has ignored me ever since. Worst possible experience ever. Crooks, liars, cheats. 239-963-6058. Call me to verify the accuracy. I’ll give you receipts, dates and video evidence of them trying to scan me into buying tires saying that mine were dry rotted when they are almost new. More
Wyatt was very helpful and an amazing customer service representative I will go to him for any service or questions I have or need representative I will go to him for any service or questions I have or need More
They fixed all the stuff they were supposed to but the fog lights worked before the repair not after! fog lights worked before the repair not after! More
Unorganized maintenance service. Had my Jeep for almost 4 weeks. Then did work that was not authorized by me, $800+ that I paid. So I traded mr Jeep in for a new Cadillac. I’ll neve Had my Jeep for almost 4 weeks. Then did work that was not authorized by me, $800+ that I paid. So I traded mr Jeep in for a new Cadillac. I’ll never shop there again. Also I process of writing letter of disgust to Chrysler. More
I bought a brand new car that had some issues (1 was serious). Justin was very responsive and took immediate care to remedy the issues. I was very thankful for his attention and concern. serious). Justin was very responsive and took immediate care to remedy the issues. I was very thankful for his attention and concern. More