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66 Reviews of Naples INFINITI - Service Center
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September 27, 2018
Needed a fix fast and got in the next day! I do not drive a Infiniti but the service department was nice enough to provide me with service on the Volkswagen Jetta. Tyler DeBo was very pleasant I do not drive a Infiniti but the service department was nice enough to provide me with service on the Volkswagen Jetta. Tyler DeBo was very pleasant to speak with and was very eager to help me figure out what was wrong with my vehicle at the time. He provided me with information about what was going to be done with my vehicle, set me up with a very nice loaner car and made sure that I knew the directions clearly before I left the premise. I would and will be recommending this facility to family and friends not only for service but for future car purchases, including myself. The service department works in a timely manor and provides updates about your vehicle. Everyone has a great personality and is very upbeat to make sure that your experience there is nothing but the best. I will be servicing my vehicles here for the long run. More
by Jojo5656*
Employees Worked With
Tyler De Bo
June 22, 2018
Car wash-degreasing They are AMAZING...and always put their customers first and the highest priority! I will always come back to Naples Infiniti for the years to come! They are AMAZING...and always put their customers first and the highest priority! I will always come back to Naples Infiniti for the years to come! More
by CJ0021
Employees Worked With
Preston Reeder, Gerosky “G” Sainvil
June 08, 2018
Awesome!! I always get exceptional service when I visit the dealership! My sales experiences are always easy and painless as well. I love working with Naples In I always get exceptional service when I visit the dealership! My sales experiences are always easy and painless as well. I love working with Naples Infiniti. More
by Bobbybones
Employees Worked With
Preston Reeder, Gerosky “G” Sainvil
May 31, 2018
unfortunate Alex depew go to him if you value your self to be treated like you spent money in the building. In this situation he broke the news very Kindly even i Alex depew go to him if you value your self to be treated like you spent money in the building. In this situation he broke the news very Kindly even in my disbelief that it was not being covered on warranty More
by Dozertagz
Employees Worked With
Alex Depew
February 26, 2018
Certified Preowned Vehicle do not buy here. They don’t back there warranties say it was an outside force. When they don’t want to pay for the work. They don’t even. know when this happened .The They don’t back there warranties say it was an outside force. When they don’t want to pay for the work. They don’t even. know when this happened .They could have sold this car to me.with this problem. Who certified this vehicle they also missed a sensor for the airbag had to rip the passenger seat out. I would never buy a car here or have it serviced . I hope to get the TV and Newspapers to help me with this injustice and make them fix my car free of charge. More
by Unhappy Billy
Employees Worked With
STEVE SHELTON
August 18, 2017
Amazing service Alex Depew Alex Depew. Want to thank you for going above and beyond to help me with my car service!!!! Thank you my car ac is working great again!!! Alex Depew. Want to thank you for going above and beyond to help me with my car service!!!! Thank you my car ac is working great again!!! More
by Sandra26
Employees Worked With
Alex Depew
January 12, 2016
SERVICE service from the person who met me at my car when i arrived to James who discussed with me the service to maintenance who explained the alignmen service from the person who met me at my car when i arrived to James who discussed with me the service to maintenance who explained the alignment to Joe who discuss with me a number of topics Exceptional will continue to recommend and use in the future More
by calecci
Employees Worked With
james, Joe Parisi
January 12, 2016
Excellent Dealership My good friend owned the 1st Infiniti dealership in NJ & I bought a lot of cars from him until I moved to Bonita Springs , Fl. I was treated like a ki My good friend owned the 1st Infiniti dealership in NJ & I bought a lot of cars from him until I moved to Bonita Springs , Fl. I was treated like a king in NJ & have enjoyed the same in Fl. even though I new nobody. Bonita Springs Infiniti treats me like family. Since I rated 3 of the people that I deal with below, I want to say that James Miller, the lead technician is also outstanding as is the managing partner Joe Parisi. More
by Ken8593
Employees Worked With
Other Employees :
James Miller, Joe Parisi, Preston Reeder, Bryan Neitz
September 27, 2014
Car dealing 101 It is a pleasure to tell you how wonderful a person Mike Robbins is. I've now purchased 2 cars from him and it was because of the first experience th It is a pleasure to tell you how wonderful a person Mike Robbins is. I've now purchased 2 cars from him and it was because of the first experience that brought me back a second time. The second time was just as good and I highly recommend him to anyone looking for a car. I've had lots of experiences with buying, selling, trading cars (like many people) and have had many good experiences, yet, Mike tops them all. He is forthcoming, he listens, he advises, he doesn't push, he researches and shares data . . . He provides what every car dealer should - a true customer focused experience. And that isn't all - once you buy or lease from him he continues to provide you the services that you need and makes it easy. He never seems to mind, no matter the question or the need. Look no further, call Mike Speaking of "after you purchase or lease," let me add another wonderful person you'll love - Melanie Perry. She is the go-to service person and you'll love her. Very professional, friendly, and knowledgeable. Melanie makes the whole service experience as painless as it can be. She works with you on scheduling, makes recommendations for what should be done, and goes out of her way to make it all as easy for the customer as it can be. I am delighted to have such a trustworthy service person with whom I have no worries. You'll love having your service done there. I find them so good, and Melanie so accommodating, that I even take my BMW to them. While they are an Infiniti dealer, I was as pleased with the work she managed on my BMW as I was my original BMW service folks in North Carolina - and that is high praise. You'll love Melanie. More
by educom
August 26, 2014
A plus dealership First ,everyone is exceptional they are friendly, knowledgeable and I have gotten fantastic deals on my Infiniti. Melanie Perry is my service advisor First ,everyone is exceptional they are friendly, knowledgeable and I have gotten fantastic deals on my Infiniti. Melanie Perry is my service advisor and she is really an asset to the company. She is ALWAYS cheerful,helpful and makes sure everything is done on time.I really can't say enough about her. Bonita Springs Infiniti will have my business for years to come. More
by karenk101
Employees Worked With
Joe Parisi, Gerosky Sainvil
