Naples Mazda

Too luck rederick .did not answer my questions for several emails.the provided a high price.too high.gouging several emails.the provided a high price.too high.gouging More

Dealer tried to take advantage of me. I came to price agreement with sales person, signed an agreement and his manager reviewed and approved. When it came time to do paperwork, they tried to charge me $5 agreement with sales person, signed an agreement and his manager reviewed and approved. When it came time to do paperwork, they tried to charge me $510 bucks more. Some lady came I and yelled that it was taxes for IN. This was not true as I know IN taxes are 7 % and this was considerably higher. When I asked for signed agreement, they could not find or produce it. Not ethical! More

I am very impressed with Mr. Rack's customer service. I am very impressed with Mr. Rack's customer service. When we bought our vehicle last fall, he gave us a very good deal. 10 months later we came ba I am very impressed with Mr. Rack's customer service. When we bought our vehicle last fall, he gave us a very good deal. 10 months later we came back to have something done, his customer service was as good as when we bought the car. I feel it was not just to get the sale, it's great customer service. More

Leased a 2019 CX-5 Sport, and just over a year later John was able to get me into a CX-5 Touring at minimal cost increase. 3 total vehicles from John and Naples Mazda, never one issue or complaint. was able to get me into a CX-5 Touring at minimal cost increase. 3 total vehicles from John and Naples Mazda, never one issue or complaint. More

Kris took great care of us, was very helpful and friendly through the whole process. He made us feel important and helped us find our new Mazda that we love! The dealership was immaculate and the process was through the whole process. He made us feel important and helped us find our new Mazda that we love! The dealership was immaculate and the process was pretty quick despite being busy. Great work. More

Just had a really unpleasant experience at this dealership. Wanted to purchase a new cx5 and trade in 2028 Kia with 21000 miles. They offered $18000 on trade in and nearly full sticker on new car dealership. Wanted to purchase a new cx5 and trade in 2028 Kia with 21000 miles. They offered $18000 on trade in and nearly full sticker on new car. When told that car max offered over $22000 on trade in they denied the offer was for real. We walked out and drove directly to car max who this time offered $23800. This is Naples mentality that if you have to negotiate you don’t belong here. They had no interest in even coming close to what we offered. By the way I purchased nearly identical car in another state two weeks ago for $2000 less and received a trade in of $20000 for a the same model car and year with less features and about same mileage. More

Phil is the best car salesman we’ve ever had. Will recommend to everyone. And thank you to Dan for his gratitude to finish our buying experience to a long day. recommend to everyone. And thank you to Dan for his gratitude to finish our buying experience to a long day. More

John was very knowledgeable, professional and friendly in answering all of my questions regarding the various Mazda models, trim and engine options. Be sure and ask for John if you want a professional no answering all of my questions regarding the various Mazda models, trim and engine options. Be sure and ask for John if you want a professional no pressure dealer experience. More

I bought a 2017 cx5 (new). The service department has been terrible. 3 visits for same repair. No one ever answers the phone so it’s impossible to discuss an issue without driving over. I had to contac been terrible. 3 visits for same repair. No one ever answers the phone so it’s impossible to discuss an issue without driving over. I had to contact corporate and even they could not get anyone on the phone at Naples Mazda. More