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Naples Mazda
Naples, FL
2,222 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,222 reviews
October 04, 2023
Marcos is very knowledgeable, polite, courteous, he went above and beyond my expectations, he made possible seal the deal. above and beyond my expectations, he made possible seal the deal. More
by rosebogart
Employees Worked With
Verified CustomerOctober 04, 2023
Andrea was helpful with my vehicle servicing. My main issue was that she didn't respond to either a text or a voice message the second day after my car was in for servicing. Although I took the c My main issue was that she didn't respond to either a text or a voice message the second day after my car was in for servicing. Although I took the car in for what I thought was a brake problem turned into a lot of other issues. Normally the dealership would see a video taken by the mechanic showing what work should be done but I didn't get it because my phone refused to download a file from an unknown source. I saw the list of items recommended for immediate attention and had to decide quickly to have the work done. I agreed. Ultimately the repairs spread out over 3 days. The dealership did adjust the payment in consideration of the extra time involved. But suddenly when it came time to pay, I was informed that a 2.5% surcharge was being added to the bill because I was using a credit card. What's up with that? The bill was close to $2,000. I'm supposed to have a check handy to pay this charge? Were it not for the surcharge, I would have rated the dealership higher. More
by jhuntt
Employees Worked With
Andrea Tercero
October 04, 2023
The waiting area with tv and refreshments is very nice! The dealership is very clean, as are the restrooms! The dealership is very clean, as are the restrooms! More
by theski2
October 02, 2023
Thank you to Scott Anderson and Chris Tidwell for your good service on my CX-90. The Walk Around report was a great feature of your service. I appreciated it! good service on my CX-90. The Walk Around report was a great feature of your service. I appreciated it! More
by nerrante01
Employees Worked With
Scott Anderson
October 02, 2023
Absolutely crazy to force someone to pay $600. 00 to get a replacement key made. Also charging almost 2 hour’s labor for what the book calls for a 10 minute job. Now if this isn’t taking advantage 00 to get a replacement key made. Also charging almost 2 hour’s labor for what the book calls for a 10 minute job. Now if this isn’t taking advantage of the customer. I don’t know what is… More
by caayotte6364
Employees Worked With
Unknown
October 01, 2023
Great place and very professional service team . .always there to take care of your need whether it be for service or sales the team there can’t do enough for you !! .always there to take care of your need whether it be for service or sales the team there can’t do enough for you !! More
by FROGGIELLLL
Employees Worked With
Andrea Tercero, Travis Hines
October 01, 2023
Scott was very helpful and informative in regards to my repairs and concerns. He gave me updates during my wait and had a great attitude and personality. repairs and concerns. He gave me updates during my wait and had a great attitude and personality. More
by DAWNBSTEW
Employees Worked With
Scott Anderson
