Naples Mazda

Carolina was great to work with. I will come back because of her! She was knowledgeable and not pushy! She provided facts and gave me options! I will come back because of her! She was knowledgeable and not pushy! She provided facts and gave me options! More

Danniela is a very hardworking employee for Naples Mazda. She works to keep all her customers informed on the details of their services and repairs and pick-up availability. She works to keep all her customers informed on the details of their services and repairs and pick-up availability. More

Marcos did a great job ! He showed me different cars with different packages . He helped me narrow it down to the perfect one for me . Everyone was very considerate with my s He showed me different cars with different packages . He helped me narrow it down to the perfect one for me . Everyone was very considerate with my situation and worked with me to get to the point I could take the car home with me ! More

Very helpful in assisting and helping on deciding a car. Great staff as well. Would highly recommend. Great staff as well. Would highly recommend. More

Working with Bruno Borda was a dream. Love my new vehicle and financing was a breeze. Thanks Naples Mazda Love my new vehicle and financing was a breeze. Thanks Naples Mazda More

For the first time in the last five scheduled maintenance services, the work was finished in under an hour. I was pleasantly surprised. services, the work was finished in under an hour. I was pleasantly surprised. More

I didn't have an appointment scheduled and they still managed to get it done within the hour. Super friendly staff as well managed to get it done within the hour. Super friendly staff as well More

My experience with Naples Mazda has been underwhelming from the time of my first service with my vehicle. The service department is always slow and could never get in touch with anyone without calling 10- from the time of my first service with my vehicle. The service department is always slow and could never get in touch with anyone without calling 10-15 times before I could finally talk with someone to get answers on what the status was on my vehicle. When I came in to do my buyout my experience started out great with Lena, and she was fantastic start to finish, but all changed when a supposed manager by the name of Dustin came out to talk with my wife and I about a required safety check for a fee. I simply stated I was not paying for this because it’s not part of the buyout cost. He promptly got aggressive and visibly upset by the fact I did not want to pay for something which was not in the upfront buyout cost of the car. My wife asked him to produce a company policy stating why this fee was necessary but refused to do so and told us to leave and go somewhere else to do the buyout. This is totally unacceptable to act this way towards a customer and especially my wife. This is the worst experience I have every had in any car dealership in my life. I felt very disrespected and will never purchase another vehicle from any dealership under the Mogan group name. If I could give a zero star rating I would. More

Atención al cliente , he solicitado una cita con el director financiero y es muy complicado acceder alli director financiero y es muy complicado acceder alli More

Everyone was great as was service. They all do a great job at this Mazda deallership. They all do a great job at this Mazda deallership. More