Naples Mazda

I have scheduled an oil change twice, both appointments were first thing in the morning, and I waited for my vehicle. It took two hours for a simple oil change. In addition, the music playing in the waitin were first thing in the morning, and I waited for my vehicle. It took two hours for a simple oil change. In addition, the music playing in the waiting area was loud and a poor choice. I will be taking my Mazda elsewhere for oil changes. More

They had the car we wanted and we were able to get a good deal on a nice CX-50. Thanks Phil. deal on a nice CX-50. Thanks Phil. More

Great service as always. No complaints Whoo Hoo !! Yippee. Been going there for years and years No complaints Whoo Hoo !! Yippee. Been going there for years and years More

Very pushy, old school sales tactics. It took 7 hours to buy a car, as this dealership is very disorganized. I had to wait multiple times while my salesperson and sales manager left me al It took 7 hours to buy a car, as this dealership is very disorganized. I had to wait multiple times while my salesperson and sales manager left me alone. Pushy, fast going approach to try and make a deal. Finally agreed on a price for a dealer demo model just to find out later at the finance desk they added (snuck in) another $2,000 on top of that! They did not detail the car when I took delivery, plus it was overdue for an oil change by 1,000 miles, which shows they don’t take care of their cars. And ignore all the prices they have on their website because they do not honor them. They have absolutely no ethics and are one step below politicians on the trustworthy/honesty scale. I will never set foot in that dealership again - and I highly recommend you stay away as well. More

On time. Got everything done and told me what I would need to have done by the end of the year. Got everything done and told me what I would need to have done by the end of the year. More

I had a very smooth and straight forward experience with the team at Naples Mazda. Bradley and Phil provided excellent support and service throughout the sales process. They took the time to answer my quest the team at Naples Mazda. Bradley and Phil provided excellent support and service throughout the sales process. They took the time to answer my questions and respond effectively to any concerns I had, and overall provided a very smooth and positive sales experience!!!! More

It was a good experience, a friendly treatment, everything very organized, all the questions answered, Excelente everything very organized, all the questions answered, Excelente More

Allen was knowledgeable and didn’t make us feel rushed to make a decision. I love my new CX-5. make a decision. I love my new CX-5. More

Salesman was great. Closer was great also. For a dealer, my experience was fast & a pleasure Closer was great also. For a dealer, my experience was fast & a pleasure More

First Noah at the service desk is great. Best customer service ever. With that said disappointing for the 2nd time in a row no car wash. Can someone please explain what the Naples Advant Best customer service ever. With that said disappointing for the 2nd time in a row no car wash. Can someone please explain what the Naples Advantage actually is for as I have tried to get the interior done and never was, asked about the paint because above my trunk is peeling (really started after I had left my vehicle there for almost 2 months as I was trying to get my brakes replaced that I had paid for already) which brings me to that part brakes squeal like no other and tech simply said well you didn't buy Mazda ones so they're going to do that. I've been driving for many years and never had this issue. The blower on my a/c has been problematic for awhile and can't get fixed, it hesitates or doesn't work right away at times and there's a rattle when it does, this again was something that came about after leaving it for that extended time, which has never been explained why it took over 2 months to get done. So needless to say outside of Noah, Mazda is not a favorite of mine! More