Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Naples Mazda
Naples, FL
2,963 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,963 reviews
February 05, 2024
Alex responded promptly and professionally. My questions were answered and the pending shipment of my car was explained. My questions were answered and the pending shipment of my car was explained. More
by GRPIPP
Verified CustomerFebruary 04, 2024
Dropped it off fixed it right quick loaners were almost like a test drive super nice like a test drive super nice More
by sales440
Employees Worked With
Other Employees :
Andrea Tercero, Nairoby Torres, Travis Hines, Danniela Alves, Joshua Batson, John Jones
February 03, 2024
Very frustrating. They were playing all kinds of games with pricing. I found it very deceptive and considered walking out. The finance guy was a nice guy, but the titl They were playing all kinds of games with pricing. I found it very deceptive and considered walking out. The finance guy was a nice guy, but the title application got messed up and showed Toyota as a lienholder even though I had paid in full for the car. Everything took much longer than it should have. More
by jfordcpa57
Employees Worked With
Allen Fornalik, Allen Fornalik
February 03, 2024
Very good experience with Marco and Phil and Joshua. Things worked out fine in what can be a very stressful experience. Things worked out fine in what can be a very stressful experience. More
by BARRYS1210
February 02, 2024
Mazda Naples is a very organized dealership, the saleswoman deserves all the credit, committed to what she does, attentive to the customer, excellent professional. Dianelis Espin 😁😁😁 saleswoman deserves all the credit, committed to what she does, attentive to the customer, excellent professional. Dianelis Espin 😁😁😁 More
by L2pavers
Employees Worked With
Dianelis Espin
February 02, 2024
Overall, it was a good experience. I got a great car at what turned out to be a fair price, I think. Bradley was pleasant, patient, and professional. I would say the same about the fin I got a great car at what turned out to be a fair price, I think. Bradley was pleasant, patient, and professional. I would say the same about the finance person who finalized the deal. My suggestion for improvement, as I indicated to them, is that all the extra charges that in my case raised the price paid from the low $30's (thousands) to well into the $40's be disclosed to the potential buyer before the latter is asked to sign the final documents. It came as a shock to me, and I can't have been first one to feel that. I realize that the dealership has no control over the taxes, etc, but there were other items of substantial cost of which I should have been made aware much earlier in the process. The staff did accommodate my request for an adjustment, and I appreciate that. As I told Bradley, "all's well that ends well", and I got a great car that was handed over in superb condition. More
by jop2map
Employees Worked With
Bradley Berezovskiy, Joshua Batson
