Naples Mazda

Very professional. My sales person Phil was top notch. Mazda got me in a better lease than any other! My sales person Phil was top notch. Mazda got me in a better lease than any other! More

Average service. Usually, it takes 2 to 3 hours for a service. If you stay at the dealer store, you have minimal snacks and coffee. The main concern is always the cos Usually, it takes 2 to 3 hours for a service. If you stay at the dealer store, you have minimal snacks and coffee. The main concern is always the cost because car services are always more expensive than other car brands. More

I did not work with John but he did help with our test drive while Phil was busy—my salesperson was Phil. I contacted over 200 dealerships in search of the best price, and Phil was easily in the top 5 ove drive while Phil was busy—my salesperson was Phil. I contacted over 200 dealerships in search of the best price, and Phil was easily in the top 5 overall. He was efficient, respectful of our time, and genuinely personable—not in a forced or fake way. Just a truly good person. Unfortunately, our experience with Kat, the finance manager’s assistant, almost made us walk out. She came across as dry and repeatedly tried to upsell us on a package we had clearly declined multiple times. What pushed us over the edge was that I explicitly stated we did not want our credit run multiple times and had already identified the bank we wanted to finance through. Despite this, Kat ran our credit five times without our consent. We had run multiple financial calculators ourselves and found major discrepancies in the numbers she presented. At one point, she gave us a monthly payment that included a hidden increase to our previously agreed-upon out-the-door price. When we asked to see her screen or DMS, she initially refused. Only after we insisted did she “magically” present a corrected monthly payment—one that aligned with our own calculations based on our agreed APR. Due to this experience, I would not recommend this Mazda dealership to anyone as long as Kat is involved in the financing process. Thankfully, another finance manager stepped in to help us. We don’t remember his name(He was the one who attended Saint Leo), but his office was the one to the far left of Kat’s. He was excellent—transparent, respectful, and professional. More

Excellent experience with purchasing my vehicles here! I have an excellent Sales Associate in Phil! I have an excellent Sales Associate in Phil! More

Very pleased with the service received on our 2022 Nissan Altima, we had an appointment and within an hour or town the car was ready for pick up. Sent a nice video and detailed information regarding what was Altima, we had an appointment and within an hour or town the car was ready for pick up. Sent a nice video and detailed information regarding what was completed. More

Maria was very helpful and informative on the upcoming repairs. Thank you Naples Mazda for keeping my car going! repairs. Thank you Naples Mazda for keeping my car going! More

I recently had the pleasure of working with John Lazor at Naples Mazda dealership while renewing the lease, and I can’t recommend him enough, from the moment we stepped in, he greeted us with a smile and gen Naples Mazda dealership while renewing the lease, and I can’t recommend him enough, from the moment we stepped in, he greeted us with a smile and genuine eagerness to help. More

This my 3rd car from Mazda they Never disappoint they always make me happy Damien is the best highly recommended this sales guy. always make me happy Damien is the best highly recommended this sales guy. More

Answered questions. Good follow up from service manager. Liked the video recap. Friendly and respectful Good follow up from service manager. Liked the video recap. Friendly and respectful More

The dealer was good at helping lease the 2025 Mazda CX30 Turdo SUV. A slight descrepancy regarding the down payment but managed to complete the deal. Turdo SUV. A slight descrepancy regarding the down payment but managed to complete the deal. More