Naples Mazda

Phil was exceptional. I drove a lot of cars and he was very patient and answered all my questions with a smile. I would refer anyone to him. I drove a lot of cars and he was very patient and answered all my questions with a smile. I would refer anyone to him. More

I purchased prepaid maintenance when I bought my car, and have been very pleased with the service I have received, they are always timely and thorough. have been very pleased with the service I have received, they are always timely and thorough. More

Brady listened to me when I asked for the cabin air filter to be replaced. He also replaced the battery in my key fob. He has a very positive attitude when dealing with a customer. filter to be replaced. He also replaced the battery in my key fob. He has a very positive attitude when dealing with a customer. More

I had a great experience. They were knowledgeable and very accommodating to my schedule. Thanks again to Billy and Danny for all of the assistance, they were a huge help. They were knowledgeable and very accommodating to my schedule. Thanks again to Billy and Danny for all of the assistance, they were a huge help. More

Salesperson, dealership and closing agent (who has you signing contracts) are not in sync; verbal agreements with sales don’t match the media and written offers from dealer; and the signed contracts execu signing contracts) are not in sync; verbal agreements with sales don’t match the media and written offers from dealer; and the signed contracts executed don’t match either, nor do they coincide with information posted on vehicles. More

John Phill Kathryn and Ryan gave us excellent service above and beyond their line of duty . Bear in mind that we were in the UK conducting this deal with the 5 hour time difference . Ryan’s perseverance above and beyond their line of duty . Bear in mind that we were in the UK conducting this deal with the 5 hour time difference . Ryan’s perseverance in offering us a deal persuaded us to swap the car as normally we would wait 3 years . Next Jon and Phill communicated several times giving us the confidence and trust to complete the sale and finalise the figures . Then came Kathryn .Trying to organise payments between our banking systems was very difficult as we have a US bank account but no social security number . Her patience and the fact she worked with us out of her working hours were remarkable . It was totally the security and info settings on our bank More

I took my car there for service and it took too long , about two hours just for an oil change. about two hours just for an oil change. More

Still waiting for $3,000 that was mistakenly billed to me for unwanted warranties. The money was taken in a “loan” in two days and I was told it would take 60 days to be returned. There were a couple of quit for unwanted warranties. The money was taken in a “loan” in two days and I was told it would take 60 days to be returned. There were a couple of quite positive experiences in the sale and I will re-evaluate when my problem is solved. More

Carl has been super helpful since the beginning of the deal all the way to the end. Carl really know the car as well as how to manage customer needs and expectations deal all the way to the end. Carl really know the car as well as how to manage customer needs and expectations More

Naples Mazda has a clean, welcoming showroom and everyone was friendly and accommodating. Phil Falzarano is the main reason we decided to purchase from Naples Mazda. He was friendly, knowledgeable, and just was friendly and accommodating. Phil Falzarano is the main reason we decided to purchase from Naples Mazda. He was friendly, knowledgeable, and just a pleasure to work with. He helped us find the car we wanted at a fair price and made it all happen quickly and smoothly. Highly recommended. More