Naples Mazda

Unfortunately I was sick during my car buying experience but quickly needed a replacement vehicle. I had good experience w/Ellen & Cole the first day. But was sick so had to leave. My next encounter was but quickly needed a replacement vehicle. I had good experience w/Ellen & Cole the first day. But was sick so had to leave. My next encounter was w/Brent & I decided on a 2016 Ford Escape. They did a great job on detailing the car, etc but I think I paid at least $2,000 more than I should have. Again, still sick w/bronchitis so asked Brent about reducing the price but he said it had been reduced the prior week. Since I had already been pre-approved by my lender the finance process was relatively quick. I had been interested n purchasing a used CX-5 but all that was available were new models. Maybe next time I’ll end up w/a Mazda! Never got the new car buying kit but it was late when we left that night. More

Wry prompt, polite and knowledgeable He didn’t hover over me. He was appreciative of my time. over me. He was appreciative of my time. More

We purchased a pre-owned car that had a battery management light on and the navigation system would not load. We were told that both items would be taken care of. When the car was delivered, the management light on and the navigation system would not load. We were told that both items would be taken care of. When the car was delivered, the light was still on and the navigation did not work. We live in another state. We had to buy a new battery and install it. That took care of the light. I had to update the SSID card on my computer myself. That took care of the navigation system. Poor customer service. More

My experience with Naples Mazda was very professional and timely. I was able to efficiently negotiate over the phone for both my trade in and the purchase of the new CX 50. I would highly recommend Nap and timely. I was able to efficiently negotiate over the phone for both my trade in and the purchase of the new CX 50. I would highly recommend Naples Mazda and will definitely consider them for my next vehicle. More

They don’t return phone calls requiring multiple contacts. They didn’t wash my car as I expected after service contacts. They didn’t wash my car as I expected after service More

Friendly staff and experienced too. Brent and the financial gentleman that I worked with were professional and courteous. And, I just love Dave Landi, great guy all the way around! Brent and the financial gentleman that I worked with were professional and courteous. And, I just love Dave Landi, great guy all the way around! More

Marko was the utmost professional. Polite and courteous. We drive from Venice FL to Naples FL because we have always been very happy with the service we receive there. Polite and courteous. We drive from Venice FL to Naples FL because we have always been very happy with the service we receive there. More

Excellent and professional in all aspects of the department, technicians are very thorough when repairing and letting me know what is needed soon. department, technicians are very thorough when repairing and letting me know what is needed soon. More

I go to Naples Dodge, Jeep Chrysler, Plymouth, Mazda because of Dave Landi. He is such a great guy all the way around. He recommended Brent and Brent was very knowledgeable in the Mazda that I leased. I because of Dave Landi. He is such a great guy all the way around. He recommended Brent and Brent was very knowledgeable in the Mazda that I leased. I had a very good experience and am thrilled with my new Mazda - C5 Turbo. More

From the time I purchased my car through the the 2 services that have been done, I am impressed with the professionalism of the staff! services that have been done, I am impressed with the professionalism of the staff! More