Naples Mazda

Service dept much better than any experience I ever had at this dealer Service was fantastic at this dealer Service was fantastic More

Great customer service. They go the extra mile to make sure you are very happy. They go the extra mile to make sure you are very happy. More

Gave my wife her car back with the tire light on. We didn't bring it there with the light on and it didn't have a tire issue before you serviced it We didn't bring it there with the light on and it didn't have a tire issue before you serviced it More

Good service. Helpful and informative. Treated me with respect. I'll continue to have car serviced there. Helpful and informative. Treated me with respect. I'll continue to have car serviced there. More

This is the second car I bought from Phil. He is an exceptionally nice, knowledgeable, hard working, honest and sincere person He is an exceptionally nice, knowledgeable, hard working, honest and sincere person More

Billy the best salesman, very professional, very attentive to the smallest details, we felt at home attentive to the smallest details, we felt at home More

The worst experience. My car was in shop 4 times for same problem. Initially said car needed rear door actuators for fob to properly own & close doors. This was $1300 and My car was in shop 4 times for same problem. Initially said car needed rear door actuators for fob to properly own & close doors. This was $1300 and problem was unchanged . Last visit car was in shop for 6 days & they finally decided electric module needed replacement for additional $800. During the multiple visits I. Called or texted approximately 15 times to see progress on car. They never called or texted me with status. I called manager to tell him his service department was terrible & never updated me. He said they were great & would make sure they called immediately. Of course they never called. Finally on day 6 I drove 40 minutes to get update & at that time said something was wrong in electrical system that couldn’t track down so ordered a new electrical module for $800. Part was due in 3-5 days but turned out it was not arriving for 9 days & car was being transported north in 7 days without the new electric module. I was planning on replacing car in fall & assure you I will never look at a Mazda More

Awesome group of people! The financing department was all over getting me the best rate. My salesman Phil Falzerrano is terrific! He’s smart and funny and easy to work with. The financing department was all over getting me the best rate. My salesman Phil Falzerrano is terrific! He’s smart and funny and easy to work with. This is our second vehicle purchase with him. I will be back. They take good care of you and the vehicles are well inspected and I feel confident that they will keep me on the road safely. We drive across country multiple times a year. More

Great experience at Naples Mazda today! I have been leasing Mazda’s since 2014 and the service is improving every time I come in. More selection, less negotiation and no waiting time. I have been leasing Mazda’s since 2014 and the service is improving every time I come in. More selection, less negotiation and no waiting time. More

Naples Mazda and John Lazor were super easy to deal with, made my deal work, had the vehicle I wanted and made it happen, my 4th Mazda. made my deal work, had the vehicle I wanted and made it happen, my 4th Mazda. More