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Naples Mazda
Naples, FL
2,697 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,697 reviews
January 16, 2026
Dealership is friendly, knowledgeable, helpful and willing to please. John Lazor was very patient and knowledgeable. willing to please. John Lazor was very patient and knowledgeable. More
by barbaramiller0
Verified Customer
January 14, 2026
The service was great, but a bit long. The waiting area was a mess. Takes away from the overall experience. The waiting area was a mess. Takes away from the overall experience. More
by cooch1950
Employees Worked With
January 14, 2026
Bought used car with 3 We Owe You items listed which they said would be done in a week at most (repairs that needed to be done on the car and they supposedly ordered the parts). They never called back, they said would be done in a week at most (repairs that needed to be done on the car and they supposedly ordered the parts). They never called back, even to inform on the progress if any. Went a couple of times there myself, always got the same explanation that the parts have been ordered. Last time I went there, waited for the manager to talk to for 20 mins and left. It's been a month since than, gave up on them, will fix the car somewhere else. Very bad experience overall, do not recommend them. More
by Nikola
Employees Worked With
Talked to multiple employees on this, including the manager
January 13, 2026
The service department is fine but I hate the dealer. I will never buy from them again and they know why. You need to hire a new financial manager. I will never buy from them again and they know why. You need to hire a new financial manager. More
by PAWNAPLES
January 12, 2026
Received excellent service. Service advisor was knowledgable and efficient. Good communication skills and prompt follow up Service advisor was knowledgable and efficient. Good communication skills and prompt follow up More
by RDkase
Employees Worked With
January 11, 2026
Efficient. Clear. Punctual n They were efficient, clear, and punctual. They needed to coordinate picking my vehicle up and a loaner - all went smoothly. Clear. Punctual n They were efficient, clear, and punctual. They needed to coordinate picking my vehicle up and a loaner - all went smoothly. More
by Tonya.dubois
Employees Worked With
joe Kim
January 10, 2026
This dealership is amazing! Phil has been my salesman for 3 vehicles. He remembers my son and the accommodations needed for him, and is straightforward every time with what they Phil has been my salesman for 3 vehicles. He remembers my son and the accommodations needed for him, and is straightforward every time with what they can or cannot do for me. I will always ask for Phil. I trust him completely! The sales/finance team works well together and continually astound me with what they can make happen. The service has been remarkable. I recommend the prepaid maintenance with any used vehicle they have. Their mechanics and staff work hard to get things approved for you and haven’t failed me yet! Overall, if you want honesty, go to Naples Mazda. Ask for Phil Falzarano More
by taxgirltammy
Employees Worked With
