Naples Mazda

Phil and Daniel were both awesome as was Valarie. I came in for service and I I didn't know I wanted to buy a car but they showed me exactly what I needed at the right price. My old car was out of I came in for service and I I didn't know I wanted to buy a car but they showed me exactly what I needed at the right price. My old car was out of warranty and these folks got me into a great vehicle, with full warranty at an amazing price. The vehicle I traded had also been purchased here and I have been pleased with the service so I went for it! I am in a much better position going forward and instead of feeling like I was pressured to buy, I believe these folks really helped me out. Thanks! More

Was able to get the vehicle I wanted as soon as it came in first. in first. More

The sales person Phil was informative, and was accommodating. There was no pressure, I was shown several different cars, he stayed within my parameters. The finance person was also efficient an accommodating. There was no pressure, I was shown several different cars, he stayed within my parameters. The finance person was also efficient and helpful and all gav e a telephone number for any questions. this was my second time dealing with Naples Mazda. More

Out of state purchase - I still do not have the temporary plates for my car. Car was finally shipped after several delays. I have called multiple times and was told that the paperwork was being overnighted b plates for my car. Car was finally shipped after several delays. I have called multiple times and was told that the paperwork was being overnighted but no one provided a tracking number for the documents and temp plates. Any time that I have called to follow up I am told that everyone is too busy too get back to me - seriously? My purchase isn't complete until I have all of the paperwork so that I can register my car. I was told on a Saturday that accounting was working on my papers, then I found out another time that I called that accounting doesn't work on Saturdays. Car arrived with 1 windshield wiper missing and an almost dead battery (have replaced those). Car was not detailed as the salesperson had promised and did not have a full tank of gas (also promised). Gap insurance was added to the financing without my knowledge (didn't know that you could even have that on a car that isn't new). I had stated that I wanted to put money down but was never given the option to wire any money at all. I have a car sitting in my driveway that I cannot drive because I don't have temporary plates. I questioned a checkbox item on an insurance form and was told that it would be too much of an inconvenience for the finance department to resend everything. I had to receive documents to be signed through texts and not .pdfs. I have no idea when or if the temporary plates will ever come. I have purchased vehicles out of state before - this transaction was not what I expected at all. More

Overall, Good. Only issue was continuing follow up - on my part - for a tire replacement Only issue was continuing follow up - on my part - for a tire replacement More

Because of John Lazor the deal went very smooth. Because of John Lazor the deal went very smooth. He didn't try to pull the wool over my eyes. He was very honest with me which I really appreciated. Because of John Lazor the deal went very smooth. He didn't try to pull the wool over my eyes. He was very honest with me which I really appreciated. More

My experience was great at Naples Mazda. My sales person John F was wonderful, no pressure and genuinely wanted me to get the best deal which I feel I did. I got my dream car for a great pri My sales person John F was wonderful, no pressure and genuinely wanted me to get the best deal which I feel I did. I got my dream car for a great price! More

Mazda of Naples is a 10 out 10 dealership! ! Their team goes above and beyond to assist you in tough times!! They take time to break everything down to make it work for you!! Mazda should be pr ! Their team goes above and beyond to assist you in tough times!! They take time to break everything down to make it work for you!! Mazda should be proud to have such a wonderful team at the Mazda Naples Florida dealership. From start to finish it exceptional. More

Carl did well reading my timeline and had a sense of urgency. Professional and friendly. urgency. Professional and friendly. More

My visit was very pleasant and the staff was more than helpful in assisting me. helpful in assisting me. More