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Naples Mazda
Naples, FL
2,119 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,119 reviews
April 14, 2025
Having a scheduled appointment, they made me wait 3 hours for an oil change, it was a very long wait. for an oil change, it was a very long wait. More
by Maria R Donoso
Employees Worked With
Having a scheduled appointment, they made me wait 3 hours for an oil change, it was a very long wait.
April 13, 2025
Manager didn't care. Was told service would be 1 hour they took car 2 hours later. Wanted estimate was told it would cost $200. Defective screen which was documented a Was told service would be 1 hour they took car 2 hours later. Wanted estimate was told it would cost $200. Defective screen which was documented all over internet callously dismissed. Recalled up to 2016 not 2017. No apologies. Navigation system wouldn't load when car picked up took awhile until they disconnected/ reconnected battery. Again no apology. Will never go to again More
by Lizzardo
Verified CustomerApril 13, 2025
The experience was good and had some problems with expectations that were remedied promptly. Everyone was professional and responsive. expectations that were remedied promptly. Everyone was professional and responsive. More
by DRMEZZ
Employees Worked With
April 13, 2025
Great service, absolutely no pressure, John worked extremely hard to make my deal work, had the vehicle I wanted, made my trade in work, I would highly recommend. extremely hard to make my deal work, had the vehicle I wanted, made my trade in work, I would highly recommend. More
by didonatoalfred56
Employees Worked With
April 13, 2025
We had Phil Falzarano as our salesman and he was extremely helpful and very friendly! He knew the answers to all of our questions and even took time to show me all the features on my new to me vehic extremely helpful and very friendly! He knew the answers to all of our questions and even took time to show me all the features on my new to me vehicle! More
by Jivey
Employees Worked With
April 12, 2025
Very Professional showed me how to use all the gadgets in the interior of the car. the interior of the car. More
by Lt. Columbo
Employees Worked With
April 12, 2025
Excellent service John Lazor was exceptionally with explaining every gadgets in the car and was very patient. explaining every gadgets in the car and was very patient. More
by Lt. Columbo
Employees Worked With
April 12, 2025
Was charged for work that should have already been done 2 years ago, also charged for checking an under warranty Mazda battery, not too happy. years ago, also charged for checking an under warranty Mazda battery, not too happy. More
by MWHHAMILTON
Employees Worked With
April 12, 2025
Phil was very easy to work with. I found him to be knowledgeable and very professional. He answered questions and was patient. The overall experience was facilitated with efficien I found him to be knowledgeable and very professional. He answered questions and was patient. The overall experience was facilitated with efficiency. I will definitely recommend your dealership and in particular Phil Falzarano! More
by cmlopata
Employees Worked With
