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Naples Mazda

Naples, FL

4.6
2,121 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive. What sets Naples Mazda apart from the competition? Mazda USA Presidential Award Dealer Winner of the Mazda Gold Cup Award! Live Market Pricing Assortment of available Specials & Lease Deals Low pressure New & Used Car Sales Selection of Used Cars Under $15,000 Mazda Service Center that services all makes/models Free Wi-Fi while you wait Kid's playroom & video games Pet Friendly, Family-Owned & Operated Dealership atmosphere Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department) Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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6387 Airport-Pulling Rd

Naples, FL

34109

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Showing 2,121 reviews

April 12, 2025

Was charged for work that should have already been done 2 years ago, also charged for checking an under warranty Mazda battery, not too happy. More

by MWHHAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danniela Alves
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Phil was very easy to work with. I found him to be knowledgeable and very professional. He answered questions and was patient. The overall experience was facilitated with efficien More

by cmlopata
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

I had a 12 PM appointment for an oil change and tire rotation. It took close to 3 hours to do this. That is unacceptable. I feel my time is too important. I will not be returning. More

by echobrda06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danniela Alves
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Very straightforward sales process. They worked with me on the price of the vehicle and my trade in value. More

by rbrandeis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Very professional and courteous service. Great customer service. Very efficient and thorough and pleasant to deal with. More

by GURMEET50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan L
April 10, 2025

Roger was very pleasant to deal with. The waiting area was clean & comfortable. Had my car back in 90 minutes. All in all, a good experience More

by ANNIEB3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Service advisor was organized, timely and explained things well. He provided updates on the progress. I was in and out in about 90 minutes. Overall a great experience. More

by BOB.MCGRAW57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

I’m a snowbirder from up north, get my car serviced every season before I go home. Always a pleasant experience with the service department, they explain everything and answer all my questions, thanks see yo More

by timprendergast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Prompt service, Roger was great to work with for my service. Call back serviced and part ordered for my car More

by Dlkopko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Everybody was very cordial and feedback was very good. Will continue to bring my car to this dealership. More

by artfrankel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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