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Naples Mazda - Service Center

Naples, FL

4.5
1,087 Reviews

1,087 Reviews of Naples Mazda - Service Center

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May 03, 2025

The services was excellent and the John Lazor was very helper,and profesional good dealer ship More

by lsana2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

The service department and Roger were very efficient ! My car was done when expected. Thank you More

by sevitanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Great people, great service, especially from Rachal, Justin, Maria and Ryan. They made everything convenient and easy. More

by williamcarpenter661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Landi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Waited for 3 hours and had to check with the staff about the progress of my maintenance - only oil change was performed for 3 hours even though I have specified brake pad change as well. More

by rumen_ji
Recommend Dealer
No
Employees Worked With
Roger Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Hess
April 29, 2025

My only issue was I had. 9:15 appointment and I waited for the car. It didn't move or was looked at it for almost one hour. People who pulled in behind me seemed to betaken a More

by Johnapallante
Recommend Dealer
Yes
Employees Worked With
A young Lady. Quite nice very helpful
April 29, 2025

Good however they couldn't fix the head unit and no support from Mazda, sad to say. Disappointed with Mazda lack of support. More

by Sante Fe
Recommend Dealer
Yes
Employees Worked With
Maria
April 28, 2025

Complete lack of communication Dropped car @ 900 never heard a word till I called @ 130 still not looked at Called @ 245!for update told AREONNA busy would call back never heard Finally got ahold of her w More

by kuczka1967
Recommend Dealer
No
Employees Worked With
AREONNA Wilson
April 28, 2025

Waited more than 3 hours for a punctured tire fix and open recall update. No loaner car offered. More

by Ldelossantos
Recommend Dealer
No
April 28, 2025

María was amazing! Great service as always. Very welcoming, professional and friendly staff. Highly Recommended. More

by bonilla0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
María
April 28, 2025

María was amazing! Great service as always. Very welcoming, professional and friendly staff. Highly Recommended. More

by bonilla0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
María
1
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