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Naples Mazda - Service Center

Naples, FL

4.5
1,090 Reviews

1,090 Reviews of Naples Mazda - Service Center

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February 14, 2025

Even though we were not regular customers they were able to get us in for urgent service very quickly. We were able to get a loaner SUV and they did an excellent job keeping us informed. The service was d More

by pjb2921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Brought car in for 7500 maintenance. Work started on time. Finished in 30 minutes. Great experience. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

They were very good and professional and courteous. They even gave me a complimentary wash. Thank you for great customer service. More

by noreply+9175661187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Roger took great care of me and my CX-5! Thank you all very much! More

by JEFFERY.A.OAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Great experience, very helpful and pleasant staff, highly recommend to anyone looking to get or service a car! More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Our 1st visit. Standard maintenance needs. Service consultant Roger was top notch. In and out quickly. More

by noemail_7428153
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Racqel by phone very helpful
February 06, 2025

Thorough service, on time - start and finish - polite attentive staff. Excellent coffee and snacks! And car washed. More

by PETERABLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Process was easy and they were highly professional. Service mechanic knew exactly what to do. More

by pahearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Took way too long, 2 hours and 45 minutes. Car was parked out in the back lot and no one said it was ready. More

by CHEFLARRY1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danniela Alves
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Christian in service was great! Helpful and personable my with my service and great communication! More

by cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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