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Naples Mazda - Service Center

Naples, FL

4.5
1,127 Reviews

1,127 Reviews of Naples Mazda - Service Center

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February 28, 2025

Comfortable waiting area with drinks and snacks. Advisor kept me updated, and video sent from the mechanic to show work. More

by noemail_7473126
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lobos
February 27, 2025

The salesman, Phil, was the best. I’d definitely buy from him again. My total experience was great. More

by GEORGEMALLOYMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
February 27, 2025

Work took longer than expected, but the servisor advisor, Christina Molina, did an excellent job. More

by wwhess6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Molina 5 stars
February 26, 2025

Don't know why you don't have Jeffroy Buron listed in the Sales Dept. He did an excellent job working with our purchase of a CX5 torbo SUV. He was very knmowledgeable and helpful with making a final decisi More

by Jagy
Recommend Dealer
Yes
Employees Worked With
Jeffroy Buron -- Sales Dept.
February 25, 2025

All was great, quick good conversation, good communications, waiting period with morning coffee, love it! More

by arthurdvorkin99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Molina
February 24, 2025

Very helpful, got me in and out quick. Place was clean would come back again More

by NAIROBYT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Service department has to date been clear and proactive about what my CX5 may need. There is no pressure if I choose to wait on a particular service. More

by jgs347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Everyone in the service department is very helpful. The video they take when they complete the service is very helpful.. More

by rv.rgw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Roger was very friendly very and helpful - excellent communication from him. And the free pizza at Donato's was a nice perk! Service took a little longer than expected, but still OK overall. More

by Betheldoc
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Hess
February 14, 2025

Even though we were not regular customers they were able to get us in for urgent service very quickly. We were able to get a loaner SUV and they did an excellent job keeping us informed. The service was d More

by pjb2921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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