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Naples Mazda - Service Center

Naples, FL

4.5
1,114 Reviews

1,114 Reviews of Naples Mazda - Service Center

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May 17, 2025

As always, I was kept informed on work being done and given the best possible information. More

by AUXMW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

It has always been a good experience leasing a car from Naples Mazda for me. I have been using the same sales rep. For the past 9 years John Lazor. More

by Avphome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Service was fast enough and I appreciate the free car wash.everyone was very nice. More

by Jenebowden17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Everything about the service was good from being greeted walking in the door, updates as the work is being done and any further service needed. Great Job! More

by PATTYZIELKE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

- Time Delay, 1 hour 30 minutes beyond quoted wait. - Price quote versus incorrect invoice requiring me to wait additional time to rectify. - Waiting room in dealership is uncomfortable, thermosta More

by STEVEABRAMS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariano Garcia
May 12, 2025

Dylan is the best! Love my new car!! Thank you for helping me find the best one! More

by ashleywirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 12, 2025

Courteous and timely service. I was able to book maintenance immediately . Offered a ride service to the mall for me while my car was serviced. More

by Mjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Agent was professional and knowledgeable. Great customer interaction. Kept me apprised when vehicle would be finished, More

by noreen.conroy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Service was excellent. Dealership has a comfortable lounge and provided me a loaner car when I authorized additional service and did not want to wait. More

by Big T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mariano
May 10, 2025

Hello, Everyone is great and really polite. I will recommend them to others! Thanks Naples Mazda More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.