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Naples Mazda - Service Center

Naples, FL

4.5
1,114 Reviews

1,114 Reviews of Naples Mazda - Service Center

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May 08, 2025

Professional staff. No wait upon arrival. Staff kept me informed. Sent me a video of what wear and tear there was on the undercarriage. Fair price. More

by wrkamme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Very nice guy and explains the service and the cost I really like him he was very personable More

by richmiller12741
Recommend Dealer
Yes
Employees Worked With
Mariano Garcia
May 08, 2025 -

richmiller12741 responded

Perfect

May 07, 2025

Very professional and she keeps us updated it about the service. We had a complicated issue with our CX5, and actually had to bring it back in. Our service writer kept us up to date with what they were loo More

by Mela2430
Recommend Dealer
Yes
Employees Worked With
Aeronna Wilson
May 06, 2025

Friendly and competent staff, good service. Only negative is a tendency by the master techs to recommend services that are not necessary yet. However, this can be managed. Overall: highly re More

by braveeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Didn't have all items checked on the car Was supposed to have discounts for maintenance plan More

by Reneeeyes
Recommend Dealer
No
Employees Worked With
Maria
May 05, 2025

The Service that day was done very well and the personnel I dealt with were very professional. More

by RWFOSTER22
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
May 04, 2025

As expected. No surprises. Prompt and courteous. Will definitely be back and let others know. More

by bandd41
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Hess
May 03, 2025

The services was excellent and the John Lazor was very helper,and profesional good dealer ship More

by lsana2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

The service department and Roger were very efficient ! My car was done when expected. Thank you More

by sevitanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Great people, great service, especially from Rachal, Justin, Maria and Ryan. They made everything convenient and easy. More

by williamcarpenter661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Landi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.