Naples Mazda - Service Center

The people were kind and very professional. They kept us up to date with the progress. They kept us up to date with the progress. More

I had to take my car back to correct an oil leak that they caused during an oil change. they caused during an oil change. More

Every one was very helpful. I was kept informed about what was being done and what was ok I was kept informed about what was being done and what was ok More

Great location. Clean and inviting waiting area. Service was quick and efficient. Staff were very pleasant. The video was extremely helpful. Clean and inviting waiting area. Service was quick and efficient. Staff were very pleasant. The video was extremely helpful. More

Since the techs hadn’t arrived yet when I dropped off my car, they were going to reschedule me but they forgot, had to call a few days before and was told the guy who had helped me was let go, only to see h car, they were going to reschedule me but they forgot, had to call a few days before and was told the guy who had helped me was let go, only to see him the day I went in again, they forgot to call me about my car being ready, I reached out to them and they answered me late at around their closing time so I had to leave it there until the next day, never was sent the video of the repair and when I picked up my car, I noticed they had left stains inside. I realized I wasn’t even given any paperwork to keep like they usually do. I’ve never had a bad experience but this time everything about it was off putting. More

The entire service team was courteous, professional and efficient. A special shout out to Frank and Racquel. efficient. A special shout out to Frank and Racquel. More

Very disappointed by the service department not giving me any updates on my car for several hours. Had to come and pick up the car without no calls. Lack of workers is not an excuse to not inform the custome any updates on my car for several hours. Had to come and pick up the car without no calls. Lack of workers is not an excuse to not inform the customer of what is going on. They said they replaced the fuse and they didn’t because the issue continues. Very unreliable place to bring the vehicle for service. Had 2 issue with this place already and will not be bring the vehicle here any longer. More

Roger from Naples Mazda provided us with an amazing customer service experience! Roger went above & beyond to ensure our questions & concerns were answered. Roger’s knowledge & friendly attitude truly customer service experience! Roger went above & beyond to ensure our questions & concerns were answered. Roger’s knowledge & friendly attitude truly makes him an exemplary employee! Thank you very much! We will tell our friends how happy & satisfied we were when we brought our vehicle to Naples Mazda. More

I am always treated with respect. They are very helpful and answer my questions. They are also very informative about any issues that come up with my vehicle. The gentleman who is a They are very helpful and answer my questions. They are also very informative about any issues that come up with my vehicle. The gentleman who is at the desk on Saturdays is the Best! Pleasant, patient, just all around nice guy. I live in Lehigh and will continue to drive the 45 miles each way just because of him. More

All good, very nice, no problems, went well, very good, good, good, good, good, good, good good, good, good, good, good, good More