Naples Mazda - Service Center

I had a great, supportive experience at Naples Mazda. Roger Hess, Service Advisor, and his team, took my concern about my failing Air Conditioning system and worked with me and Mazda to ensure it was cov Roger Hess, Service Advisor, and his team, took my concern about my failing Air Conditioning system and worked with me and Mazda to ensure it was covered as a warranty repair. It was an all day repair and Roger kept me up to date. The team there even arranged a loaner car on short notice the same day so I wouldn’t miss a Doctor’s appointment while the car was being repaired. I can’t say enough how much Roger and the service team at Naples Mazda made me feel like a valued Mazda owner. I will go back there without hesitation for service on my Mazda. More

I was very pleased with the expected wait time. The waiting room was comfortable. I was informed each time a task was completed. My car starts immediately after receiving a new battery! Lastly the The waiting room was comfortable. I was informed each time a task was completed. My car starts immediately after receiving a new battery! Lastly the detail looks great! Thank you for providing communication and great service. More

We’ll coordinated team work with all questions answered and all work done in a reasonable time frame and all work done in a reasonable time frame More

Good work but did not update the next service date in the car’s system. car’s system. More

John Lazor and Roger (service manager) and Danniela were all great to work with! I will recommend Naples Mazda for sure! all great to work with! I will recommend Naples Mazda for sure! More

Very accommodating when I had to go in for a new tire due to a screw in the tire- which happened 2 days in a row!! to a screw in the tire- which happened 2 days in a row!! More

The service advisor was really knowledgeable and show me a video of the vehicle where showed me the good conditions of my car. a video of the vehicle where showed me the good conditions of my car. More

Luis, and all the counter personnel where wonderful I would definitely recommend them for all your service work even if you don’t have a Mazda take your car there. I was in and out in under a hour. Keep would definitely recommend them for all your service work even if you don’t have a Mazda take your car there. I was in and out in under a hour. Keep up all the hard work. More

Last Saturday i went there to schedule an appointment for oil change Nohas mention to me his going to check they have all the supplies in place to call me to setup the appointment until now no phone calls Na oil change Nohas mention to me his going to check they have all the supplies in place to call me to setup the appointment until now no phone calls Naples mazda services is terrible they very unprofessional and no.communication service I would never purchase anything from mazda neither my families they messed up multiple part in.my car due to their lack of knowledge and refused to fix it they do not know how to service other car other than mazda the services is horrible 😢 More

Very friendly and is on top of the customers. They make sure the customer is happy! They make sure the customer is happy! More