Naples Mazda - Service Center

Fantastic service. Very happy with the service I received - very accommodating and helpful and my car was taken care of in a timely manner Very happy with the service I received - very accommodating and helpful and my car was taken care of in a timely manner More

Daniela was extremely helpful and efficient. Her attention was most appreciated. She got the job done most effectively. Thank you. Her attention was most appreciated. She got the job done most effectively. Thank you. More

Mr Hess is always the best, He’s a Problem solver. He accommodates the young and the old 😊 I’ve been an observant customer for 3 1/2 years. As a long term business owner I can see he’s a Great a He accommodates the young and the old 😊 I’ve been an observant customer for 3 1/2 years. As a long term business owner I can see he’s a Great addition to any business family. Sheila Lewis More

I was there for 3 hours for a scheduled oil change & tire rotation. No one came to check on me ever or give me an update. At 2 hours & 15 minutes I was sent a video of the overview of my vehicle & told my ad rotation. No one came to check on me ever or give me an update. At 2 hours & 15 minutes I was sent a video of the overview of my vehicle & told my advisor would come to discuss with me. At a little over 2.5 hours and seeing my car brought to the waiting area, I went inside to find my advisor. He was surprised & asked me if I wanted to do any of the things in the video. I said I may have if someone would have come to discuss them, but now at almost 3 hours for a simple maintenance - I was out of time. He explained that they were backed up, and I could see that from the waiting area, but the communication was seriously lacking. My charge was almost $130!! When I arrived I explained that I had coupons but had forgotten them - he assured me that he would “take care of me”, but I still overpaid for this simple service. My wheels are also a little out of balance (a bit bumpy on the highway), but I hesitate to bring it in not knowing how long I’ll have to wait! More

Excellent service experience. Representative was professional, service was performed quickly and explained all details of service completed Representative was professional, service was performed quickly and explained all details of service completed More

Amazing experience professional no hassle everything I had a issue with they fixed thank you Naples Mazda had a issue with they fixed thank you Naples Mazda More

I was having trouble with my vehicle and thank God Danielle was there to inform me that I needed a flush.instead of a tune up.. I was t there very long before my car was brought out to me. She is a gr Danielle was there to inform me that I needed a flush.instead of a tune up.. I was t there very long before my car was brought out to me. She is a great asset to the company. Thank you. More

Noah, was on top of everything and was extremely accommodating as was the dealership. Have to say my first impressions of this dear ship and it’s staff are excellent! accommodating as was the dealership. Have to say my first impressions of this dear ship and it’s staff are excellent! More

Very friendly and kept me updated on the progress. The oil change wasReasonably priced with me coupon. The oil change wasReasonably priced with me coupon. More

The service was good, but the technician never reset the odometer reading, so about a day after the oil change, the check light telling me I need to get my oil changed showed up. Thankfully John Lazer show odometer reading, so about a day after the oil change, the check light telling me I need to get my oil changed showed up. Thankfully John Lazer showed me how to adjust it More