Naples Mazda - Service Center

Never got the complimentary car wash besides that everything was great will still take my car there. everything was great will still take my car there. More

I have a very wonderful experience with Daniella she was very responsive very professional and met all my needs . She was very kind from the moment she answer my call and made my first experience at Naples very responsive very professional and met all my needs . She was very kind from the moment she answer my call and made my first experience at Naples Mazda a success. More

I only go to Mazda for service on my car. Daniella was very good n understanding n helpful Daniella was very good n understanding n helpful More

They did what they were supposed to do in the required amount of time. Good results. amount of time. Good results. More

I was told about an hour wait time. I waited for over 4 hours and missed two work-related meetings. I had to call after 1 week to find out what status of repair was. It’s been now over I waited for over 4 hours and missed two work-related meetings. I had to call after 1 week to find out what status of repair was. It’s been now over 2 weeks and I’m waiting for a part. Not given any indication how long this will take. Really poor communication and customer service. More

Everyone was polite and professional. The service area lobby was clean and comfortable. I was kept updated on the progress of my service. The service area lobby was clean and comfortable. I was kept updated on the progress of my service. More

Not a great experience. Unsure of service performed. Not confident what I was told vs. invoice Unsure of service performed. Not confident what I was told vs. invoice More

Noah was very courteous. They sent me a courtesy car to shop while I was waiting. The charges were reasonable. A good experience! They sent me a courtesy car to shop while I was waiting. The charges were reasonable. A good experience! More

Daniela is always great and explains everything very clearly. The service does take some time. clearly. The service does take some time. More

Easy and very fast, Very professional and courteous. Been doing business with them for years and they are very accommodating. Been doing business with them for years and they are very accommodating. More