Naples Mazda - Service Center

I was having trouble with my vehicle and thank God Danielle was there to inform me that I needed a flush.instead of a tune up.. I was t there very long before my car was brought out to me. She is a gr Danielle was there to inform me that I needed a flush.instead of a tune up.. I was t there very long before my car was brought out to me. She is a great asset to the company. Thank you. More

Noah, was on top of everything and was extremely accommodating as was the dealership. Have to say my first impressions of this dear ship and it’s staff are excellent! accommodating as was the dealership. Have to say my first impressions of this dear ship and it’s staff are excellent! More

Very friendly and kept me updated on the progress. The oil change wasReasonably priced with me coupon. The oil change wasReasonably priced with me coupon. More

I have a very wonderful experience with Daniella she was very responsive very professional and met all my needs . She was very kind from the moment she answer my call and made my first experience at Naples very responsive very professional and met all my needs . She was very kind from the moment she answer my call and made my first experience at Naples Mazda a success. More

Never got the complimentary car wash besides that everything was great will still take my car there. everything was great will still take my car there. More

They did what they were supposed to do in the required amount of time. Good results. amount of time. Good results. More

I only go to Mazda for service on my car. Daniella was very good n understanding n helpful Daniella was very good n understanding n helpful More

Everyone was polite and professional. The service area lobby was clean and comfortable. I was kept updated on the progress of my service. The service area lobby was clean and comfortable. I was kept updated on the progress of my service. More

I was told about an hour wait time. I waited for over 4 hours and missed two work-related meetings. I had to call after 1 week to find out what status of repair was. It’s been now over I waited for over 4 hours and missed two work-related meetings. I had to call after 1 week to find out what status of repair was. It’s been now over 2 weeks and I’m waiting for a part. Not given any indication how long this will take. Really poor communication and customer service. More

Not a great experience. Unsure of service performed. Not confident what I was told vs. invoice Unsure of service performed. Not confident what I was told vs. invoice More