Naples Mazda - Service Center
Naples, FL
1,102 Reviews of Naples Mazda - Service Center
Glad you hired Noah Ryan. Exceptional in all aspects of service mgr. 5 stars. He was so busy but remained cheerful and in control. I watched as he treated each of us custom Exceptional in all aspects of service mgr. 5 stars. He was so busy but remained cheerful and in control. I watched as he treated each of us customers with professionalism…. Being thoughtful to each need. The video to customer with tech intro and car info with visualization is great. Most people do not know what goes on under the hood and like to have visual explanation of issues or potential issues. Eg: color of fluid or visualization of a dirty filter. Keep doing what you are doing. More
The service department cares about the customer experience and Noah, in particular, does a great job explaining what needs to be serviced and the cost involved. experience and Noah, in particular, does a great job explaining what needs to be serviced and the cost involved. More
I had wonderful experience with the dealership. I had total knee replacement surgery and explained my situation that I had no way of getting my vehicle home after service. I was told not to worry t I had total knee replacement surgery and explained my situation that I had no way of getting my vehicle home after service. I was told not to worry they would have my vehicle back to my home. More
Arrived early and was helped before 7:00 a. m. opening time. Service was quick. Liked video assessment and use of texts. m. opening time. Service was quick. Liked video assessment and use of texts. More
Walk in for service and they made sure the work was done that afternoon even though it was busy. Good communication and positive attitude made for a good overall experience. First went to Firestone and left that afternoon even though it was busy. Good communication and positive attitude made for a good overall experience. First went to Firestone and left and went to Mazda and glad I did. More
It is the best dealership in south Florida. And the best service of all. Thanks And the best service of all. Thanks More
Danielle was very professional and very thorough. She explained everything clearly and set the time that I would have to wait and kept me updated on the progress. The technicians did the repairs that She explained everything clearly and set the time that I would have to wait and kept me updated on the progress. The technicians did the repairs that they needed to do and did it in a timely manner. I appreciate everything they did. More
Much better than my prior experiences with BMW and Mercedes dealerships. Roughly on a par with Acura. Mercedes dealerships. Roughly on a par with Acura. More
I like their communication with me before, and after my appointment. The attendant was very friendly. appointment. The attendant was very friendly. More